{"id":3409,"date":"2024-07-03T17:08:14","date_gmt":"2024-07-03T08:08:14","guid":{"rendered":"http:\/\/se-navi.jp\/media\/?p=3409"},"modified":"2025-07-01T18:36:41","modified_gmt":"2025-07-01T09:36:41","slug":"%e3%82%ab%e3%82%b9%e3%82%bf%e3%83%9e%e3%83%bc%e3%82%b5%e3%82%af%e3%82%bb%e3%82%b9%e3%81%a8%e3%81%af%ef%bc%9f%e5%b0%8e%e5%85%a5%e3%83%a1%e3%83%aa%e3%83%83%e3%83%88%e3%82%84kpi%e3%82%92%e8%a7%a3","status":"publish","type":"post","link":"https:\/\/se-navi.jp\/media\/3409\/","title":{"rendered":"\u30ab\u30b9\u30bf\u30de\u30fc\u30b5\u30af\u30bb\u30b9\u3068\u306f\uff1f\u30ab\u30b9\u30bf\u30de\u30fc\u30b5\u30dd\u30fc\u30c8\u3068\u306e\u9055\u3044\u30fb\u4ed5\u4e8b\u5185\u5bb9\u30fb\u30b9\u30ad\u30eb\u30fb\u5e74\u53ce\u30fb\u30ad\u30e3\u30ea\u30a2\u3092\u308f\u304b\u308a\u3084\u3059\u304f\u89e3\u8aac"},"content":{"rendered":"\n<p>\u30b5\u30fc\u30d3\u30b9\u3092\u58f2\u308b\u3060\u3051\u3067\u306f\u3001\u9867\u5ba2\u306b\u9078\u3070\u308c\u7d9a\u3051\u308b\u3053\u3068\u306f\u3067\u304d\u307e\u305b\u3093\u3002\u5951\u7d04\u5f8c\u3082\u300c\u6210\u679c\u306b\u3064\u306a\u304c\u3063\u3066\u3044\u308b\u304b\u300d\u3092\u898b\u5c4a\u3051\u308b\u5b58\u5728\u3068\u3057\u3066\u3001\u30ab\u30b9\u30bf\u30de\u30fc\u30b5\u30af\u30bb\u30b9\u306e\u30cb\u30fc\u30ba\u304c\u9ad8\u307e\u3063\u3066\u3044\u307e\u3059\u3002\u30d7\u30ed\u30c0\u30af\u30c8\u306e\u6d3b\u7528\u652f\u63f4\u3092\u901a\u3058\u3066\u3001\u9867\u5ba2\u3068\u306e\u4fe1\u983c\u3092\u7bc9\u304f\u4ed5\u4e8b\u3067\u3059\u3002<\/p>\n\n\n\n<p>\u672c\u8a18\u4e8b\u3067\u306f\u3001<strong><span 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class=\"wp-block-heading\">\u306a\u305c\u4eca\u6ce8\u76ee\u3055\u308c\u3066\u3044\u308b\u306e\u304b\uff08\u30b5\u30d6\u30b9\u30af\u5316\uff0f\u9867\u5ba2\u4e2d\u5fc3\u306e\u6642\u4ee3\uff09<\/h3>\n\n\n\n<p>\u30ab\u30b9\u30bf\u30de\u30fc\u30b5\u30af\u30bb\u30b9\u304c\u6ce8\u76ee\u3055\u308c\u3066\u3044\u308b\u80cc\u666f\u306b\u306f\u3001\u30d3\u30b8\u30cd\u30b9\u30e2\u30c7\u30eb\u306e\u5909\u5316\u304c\u3042\u308a\u307e\u3059\u3002\u7279\u306bSaaS\uff08Software as a Service\uff09\u306b\u4ee3\u8868\u3055\u308c\u308b\u30b5\u30d6\u30b9\u30af\u30ea\u30d7\u30b7\u30e7\u30f3\u578b\u30b5\u30fc\u30d3\u30b9\u306e\u666e\u53ca\u306b\u3088\u308a\u3001\u300c\u5951\u7d04\u3057\u3066\u7d42\u308f\u308a\u300d\u3067\u306f\u306a\u304f\u3001\u300c\u7d99\u7d9a\u7684\u306b\u4f7f\u3044\u7d9a\u3051\u3066\u3082\u3089\u3046\u3053\u3068\u300d\u304c\u4f01\u696d\u306e\u58f2\u4e0a\u306b\u76f4\u7d50\u3059\u308b\u3088\u3046\u306b\u306a\u308a\u307e\u3057\u305f\u3002<\/p>\n\n\n\n<p>\u5f93\u6765\u578b\u306e\u58f2\u308a\u5207\u308a\u30e2\u30c7\u30eb\u3067\u306f\u3001\u65b0\u898f\u9867\u5ba2\u306e\u7372\u5f97\u304c\u6700\u512a\u5148\u3067\u3057\u305f\u304c\u3001\u30b5\u30d6\u30b9\u30af\u578b\u3067\u306f<strong><span class=\"swl-marker mark_yellow\">\u65e2\u5b58\u9867\u5ba2\u306e\u89e3\u7d04\u3092\u9632\u304e\u3001LTV\uff08\u9867\u5ba2\u751f\u6daf\u4fa1\u5024\uff09\u3092\u9ad8\u3081\u308b\u3053\u3068\u304c\u6210\u9577\u6226\u7565\u306e\u9375<\/span><\/strong>\u3068\u306a\u3063\u3066\u3044\u307e\u3059\u3002<\/p>\n\n\n\n<p>\u307e\u305f\u3001\u9867\u5ba2\u306e\u30cb\u30fc\u30ba\u304c\u591a\u69d8\u5316\u30fb\u9ad8\u5ea6\u5316\u3059\u308b\u306a\u304b\u3067\u3001\u300c\u8cfc\u5165\u5f8c\u306b\u3069\u308c\u3060\u3051\u6e80\u8db3\u3067\u304d\u308b\u304b\u300d\u300c\u8ab2\u984c\u89e3\u6c7a\u306b\u7d50\u3073\u3064\u3044\u3066\u3044\u308b\u304b\u300d\u3068\u3044\u3063\u305f\u9867\u5ba2\u4f53\u9a13\u306e\u8cea\u304c\u9078\u3070\u308c\u308b\u7406\u7531\u306b\u306a\u308b\u6642\u4ee3\u306b\u306a\u3063\u3066\u3044\u307e\u3059\u3002\u3053\u3046\u3057\u305f\u6f6e\u6d41\u306e\u306a\u304b\u3067\u3001\u30ab\u30b9\u30bf\u30de\u30fc\u30b5\u30af\u30bb\u30b9\u306f\u201c\u5358\u306a\u308b\u30b5\u30dd\u30fc\u30c8\u5f79\u201d\u3067\u306f\u306a\u304f\u3001\u201c\u4f01\u696d\u306e\u6210\u9577\u3092\u652f\u3048\u308b\u6226\u7565\u7684\u30dd\u30b8\u30b7\u30e7\u30f3\u201d\u3068\u3057\u3066\u6ce8\u76ee\u3092\u96c6\u3081\u3066\u3044\u307e\u3059\u3002<\/p>\n\n\n\n<figure class=\"wp-block-embed is-type-wp-embed is-provider-se wp-block-embed-se\"><div class=\"wp-block-embed__wrapper\">\nhttps:\/\/se-navi.jp\/media\/3047\/\n<\/div><\/figure>\n\n\n\n<h2 class=\"wp-block-heading\">\u30ab\u30b9\u30bf\u30de\u30fc\u30b5\u30af\u30bb\u30b9\u306e\u4ed5\u4e8b\u5185\u5bb9\u3068\u696d\u52d9\u7bc4\u56f2<\/h2>\n\n\n\n<p>\u30ab\u30b9\u30bf\u30de\u30fc\u30b5\u30af\u30bb\u30b9\u306f\u3001\u5951\u7d04\u5f8c\u306e\u9867\u5ba2\u304c\u30b5\u30fc\u30d3\u30b9\u3092\u4f7f\u3063\u3066\u6210\u679c\u3092\u51fa\u305b\u308b\u3088\u3046\u306b\u4f34\u8d70\u3059\u308b\u4ed5\u4e8b\u3067\u3059\u3002\u5c0e\u5165\u652f\u63f4\u304b\u3089\u65e5\u3005\u306e\u6d3b\u7528\u63d0\u6848\u3001\u5229\u7528\u30c7\u30fc\u30bf\u306e\u30e2\u30cb\u30bf\u30ea\u30f3\u30b0\u3001\u30d5\u30a3\u30fc\u30c9\u30d0\u30c3\u30af\u306e\u53ce\u96c6\u30fb\u5171\u6709\u307e\u3067\u3001\u5e45\u5e83\u3044\u652f\u63f4\u3092\u901a\u3058\u3066\u3001LTV\uff08\u9867\u5ba2\u751f\u6daf\u4fa1\u5024\uff09\u306e\u5411\u4e0a\u3001\u30c1\u30e3\u30fc\u30f3\u30ec\u30fc\u30c8\uff08\u89e3\u7d04\u7387\uff09\u306e\u4f4e\u4e0b\u3001NPS\uff08\u30cd\u30c3\u30c8\u30fb\u30d7\u30ed\u30e2\u30fc\u30bf\u30fc\u30fb\u30b9\u30b3\u30a2\uff09\u306e\u6539\u5584\u3068\u3044\u3063\u305fKPI\u306b\u8ca2\u732e\u3057\u307e\u3059\u3002<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">\u5177\u4f53\u7684\u306a\u696d\u52d9\u5185\u5bb9<\/h3>\n\n\n\n<p>\u30ab\u30b9\u30bf\u30de\u30fc\u30b5\u30af\u30bb\u30b9\u306e\u4ed5\u4e8b\u306f\u3001\u5358\u306a\u308b\u9867\u5ba2\u5bfe\u5fdc\u3067\u306f\u306a\u304f\u3001\u4e8b\u696d\u6210\u679c\u306b\u76f4\u7d50\u3059\u308b\u300c\u653b\u3081\u306e\u652f\u63f4\u300d\u3067\u3059\u3002\u30b5\u30fc\u30d3\u30b9\u5c0e\u5165\u5f8c\u306e\u9867\u5ba2\u306b\u5bfe\u3057\u3001\u5c0e\u5165\u652f\u63f4\u3084\u6d3b\u7528\u63d0\u6848\u3001\u30d5\u30a3\u30fc\u30c9\u30d0\u30c3\u30af\u53ce\u96c6\u306a\u3069\u3092\u901a\u3058\u3066\u7d99\u7d9a\u5229\u7528\u3092\u4fc3\u3057\u3001LTV\uff08\u9867\u5ba2\u751f\u6daf\u4fa1\u5024\uff09\u306e\u5411\u4e0a\u3084\u30c1\u30e3\u30fc\u30f3\u30ec\u30fc\u30c8\uff08\u89e3\u7d04\u7387\uff09\u306e\u4f4e\u4e0b\u3001NPS\uff08\u30cd\u30c3\u30c8\u30fb\u30d7\u30ed\u30e2\u30fc\u30bf\u30fc\u30fb\u30b9\u30b3\u30a2\uff09\u306e\u6539\u5584\u3068\u3044\u3063\u305fKPI\u9054\u6210\u306b\u8ca2\u732e\u3057\u307e\u3059\u3002<\/p>\n\n\n\n<p>KPI\u306b\u306f\u4ed6\u306b\u3082\u3001\u30a2\u30c3\u30d7\u30bb\u30eb\u7387\u30fb\u30af\u30ed\u30b9\u30bb\u30eb\u7387\u3084\u3001\u9867\u5ba2\u72b6\u614b\u3092\u6570\u5024\u5316\u3059\u308b\u30d8\u30eb\u30b9\u30b9\u30b3\u30a2\u306a\u3069\u304c\u3042\u308a\u3001\u3069\u308c\u3082\u9867\u5ba2\u306e\u6210\u529f\u3068\u4f01\u696d\u306e\u53ce\u76ca\u306b\u76f4\u7d50\u3059\u308b\u91cd\u8981\u306a\u6307\u6a19\u3067\u3059\u3002<\/p>\n\n\n\n<h4 class=\"wp-block-heading\"><strong>\u30ab\u30b9\u30bf\u30de\u30fc\u30b5\u30af\u30bb\u30b9\u306e\u4e3b\u306a\u696d\u52d9\u30ab\u30c6\u30b4\u30ea<\/strong><\/h4>\n\n\n\n<figure class=\"wp-block-table\"><table><thead><tr><th>\u696d\u52d9\u30ab\u30c6\u30b4\u30ea<\/th><th>\u6982\u8981<\/th><\/tr><\/thead><tbody><tr><td>\u5c0e\u5165\u652f\u63f4<\/td><td>\u521d\u671f\u8a2d\u5b9a\u3084\u30c8\u30ec\u30fc\u30cb\u30f3\u30b0\u3092\u901a\u3058\u3066\u3001\u9867\u5ba2\u304c\u30b9\u30e0\u30fc\u30ba\u306b\u30b5\u30fc\u30d3\u30b9\u3092\u4f7f\u3044\u59cb\u3081\u3089\u308c\u308b\u3088\u3046\u652f\u63f4<\/td><\/tr><tr><td>\u6d3b\u7528\u4fc3\u9032<\/td><td>\u5229\u7528\u72b6\u6cc1\u3092\u3082\u3068\u306b\u3001\u9867\u5ba2\u306b\u6700\u9069\u306a\u4f7f\u3044\u65b9\u3084\u6a5f\u80fd\u3092\u63d0\u6848\u3057\u3001\u5b9a\u7740\u3092\u30b5\u30dd\u30fc\u30c8<\/td><\/tr><tr><td>\u5229\u7528\u72b6\u6cc1\u306e\u30e2\u30cb\u30bf\u30ea\u30f3\u30b0<\/td><td>\u884c\u52d5\u30ed\u30b0\u3084\u5229\u7528\u983b\u5ea6\u3092\u78ba\u8a8d\u3057\u3001\u8ab2\u984c\u3084\u96e2\u8131\u5146\u5019\u3092\u65e9\u671f\u306b\u5bdf\u77e5<\/td><\/tr><tr><td>\u30d5\u30a3\u30fc\u30c9\u30d0\u30c3\u30af\u53ce\u96c6<\/td><td>\u9867\u5ba2\u306e\u58f0\u3092\u30d2\u30a2\u30ea\u30f3\u30b0\u3057\u3001\u88fd\u54c1\u6539\u5584\u3084\u6a5f\u80fd\u8ffd\u52a0\u306b\u6d3b\u304b\u3059<\/td><\/tr><tr><td>\u89e3\u7d04\u30ea\u30b9\u30af\u5bfe\u5fdc<\/td><td>\u96e2\u8131\u50be\u5411\u306e\u3042\u308b\u9867\u5ba2\u306b\u500b\u5225\u30d5\u30a9\u30ed\u30fc\u3084\u4ee3\u66ff\u63d0\u6848\u3092\u884c\u3044\u3001\u7d99\u7d9a\u5229\u7528\u3092\u4fc3\u3059<\/td><\/tr><tr><td>\u793e\u5185\u9023\u643a<\/td><td>\u55b6\u696d\u30fb\u958b\u767a\u30fb\u30b5\u30dd\u30fc\u30c8\u3068\u9023\u643a\u3057\u3001\u9867\u5ba2\u306e\u8ab2\u984c\u3092\u7d44\u7e54\u6a2a\u65ad\u3067\u89e3\u6c7a\u3078\u5c0e\u304f<\/td><\/tr><\/tbody><\/table><\/figure>\n\n\n\n<p>\u3053\u306e\u3088\u3046\u306b\u3001\u30ab\u30b9\u30bf\u30de\u30fc\u30b5\u30af\u30bb\u30b9\u306f\u5358\u306a\u308b\u9867\u5ba2\u5bfe\u5fdc\u3067\u306f\u306a\u304f\u3001<strong><span class=\"swl-marker mark_yellow\">\u9867\u5ba2\u304c\u6210\u679c\u3092\u5f97\u308b\u307e\u3067\u4f34\u8d70\u3059\u308b\u3053\u3068\u304c\u4ed5\u4e8b\u306e\u672c\u8cea<\/span><\/strong>\u3067\u3059\u3002<br><br>\u307e\u305f\u3001\u30ab\u30b9\u30bf\u30de\u30fc\u30b5\u30af\u30bb\u30b9\u306e\u50cd\u304d\u65b9\u306f\u3001\u30bf\u30c3\u30c1\u30e2\u30c7\u30eb\u3068\u547c\u3070\u308c\u308b\u300c\u95a2\u4e0e\u306e\u6df1\u3055\u300d\u306b\u5fdc\u3058\u305f\u30b9\u30bf\u30a4\u30eb\u306b\u5206\u985e\u3055\u308c\u307e\u3059\u3002\u8ee2\u8077\u6d3b\u52d5\u306e\u969b\u306b\u306f\u3001\u4f01\u696d\u304c\u3069\u306e\u30e2\u30c7\u30eb\u3092\u63a1\u7528\u3057\u3066\u3044\u308b\u304b\u306b\u3088\u3063\u3066\u3001\u6c42\u3081\u3089\u308c\u308b\u30b9\u30ad\u30eb\u3084\u696d\u52d9\u306e\u5bc6\u5ea6\u304c\u5927\u304d\u304f\u5909\u308f\u308b\u305f\u3081\u3001\u78ba\u8a8d\u3057\u3066\u304a\u304f\u3068\u5b89\u5fc3\u3067\u3059\u3002<\/p>\n\n\n\n<div class=\"wp-block-group has-border -border01\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<p><strong>\u30ab\u30b9\u30bf\u30de\u30fc\u30b5\u30af\u30bb\u30b9\u306e\u4e3b\u306aKPI<\/strong><\/p>\n\n\n\n<p><strong>LTV\uff08\u9867\u5ba2\u751f\u6daf\u4fa1\u5024\uff09<\/strong>\uff1a\u9577\u671f\u7684\u306a\u95a2\u4fc2\u69cb\u7bc9\u306b\u3088\u308a\u3001\u9867\u5ba2\u304b\u3089\u5f97\u3089\u308c\u308b\u7dcf\u5229\u76ca\u3092\u6700\u5927\u5316\u3002<br><strong>\u89e3\u7d04\u7387\uff08\u30c1\u30e3\u30fc\u30f3\u30ec\u30fc\u30c8\uff09<\/strong>\uff1a\u5951\u7d04\u7d42\u4e86\u7387\u3092\u4e0b\u3052\u308b\u3053\u3068\u3067\u3001\u5b89\u5b9a\u53ce\u76ca\u3068\u7d99\u7d9a\u5229\u7528\u3092\u5b9f\u73fe\u3002<br><strong>\u30a2\u30c3\u30d7\u30bb\u30eb\u7387\uff0f\u30af\u30ed\u30b9\u30bb\u30eb\u7387<\/strong>\uff1a\u65e2\u5b58\u9867\u5ba2\u306b\u5bfe\u3057\u3066\u4e0a\u4f4d\u5546\u54c1\u3084\u95a2\u9023\u5546\u54c1\u3092\u63d0\u6848\u3057\u3001\u53ce\u76ca\u3092\u62e1\u5927\u3002<br><strong>\u30d8\u30eb\u30b9\u30b9\u30b3\u30a2<\/strong>\uff1a\u5229\u7528\u72b6\u6cc1\u3084\u6e80\u8db3\u5ea6\u3092\u6570\u5024\u5316\u3057\u3001\u30ea\u30b9\u30af\u306e\u3042\u308b\u9867\u5ba2\u3092\u65e9\u671f\u306b\u628a\u63e1\u3002<br><strong>NPS\uff08\u30cd\u30c3\u30c8\u30fb\u30d7\u30ed\u30e2\u30fc\u30bf\u30fc\u30fb\u30b9\u30b3\u30a2\uff09<\/strong>\uff1a\u63a8\u5968\u5ea6\u3092\u6e2c\u308b\u3053\u3068\u3067\u3001\u30ed\u30a4\u30e4\u30eb\u9867\u5ba2\u306e\u5272\u5408\u3084\u4fe1\u983c\u5ea6\u3092\u53ef\u8996\u5316\u3002<\/p>\n<\/div><\/div>\n\n\n\n<h3 class=\"wp-block-heading\">\u696d\u52d9\u7bc4\u56f2<\/h3>\n\n\n\n<p>\u30ab\u30b9\u30bf\u30de\u30fc\u30b5\u30af\u30bb\u30b9\u306e\u696d\u52d9\u7bc4\u56f2\u306f\u3001<strong><span class=\"swl-marker mark_yellow\">\u5951\u7d04\u5f8c\u306e\u30aa\u30f3\u30dc\u30fc\u30c7\u30a3\u30f3\u30b0\u304b\u3089\u5b9a\u7740\u30fb\u6d3b\u7528\u30fb\u66f4\u65b0\u307e\u3067\u306e\u5168\u30d5\u30a7\u30fc\u30ba<\/span><\/strong>\u306b\u53ca\u3073\u307e\u3059\u3002\u30b5\u30fc\u30d3\u30b9\u3092\u5c0e\u5165\u3057\u305f\u3070\u304b\u308a\u306e\u9867\u5ba2\u306b\u5bfe\u3057\u3066\u3082\u3001\u6d3b\u7528\u304c\u9032\u3093\u3060\u9867\u5ba2\u306b\u5bfe\u3057\u3066\u3082\u3001\u7d99\u7d9a\u7684\u306b\u4fa1\u5024\u3092\u63d0\u4f9b\u3059\u308b\u3053\u3068\u304c\u5f79\u5272\u3067\u3059\u3002<\/p>\n\n\n\n<p>\u307e\u305f\u3001\u4f01\u696d\u306b\u3088\u3063\u3066\u306f\u30c1\u30e3\u30c3\u30c8\u30b5\u30dd\u30fc\u30c8\u3084\u6280\u8853\u7684\u306a\u652f\u63f4\u3092\u517c\u306d\u308b\u5834\u5408\u3082\u3042\u308a\u3001\u5bfe\u5fdc\u7bc4\u56f2\u306e\u5e83\u3055\u306f\u7d44\u7e54\u3054\u3068\u306b\u7570\u306a\u308b\u306e\u3082\u7279\u5fb4\u3067\u3059\u3002<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">\u4ed6\u90e8\u7f72\uff08\u55b6\u696d\u30fb\u958b\u767a\u30fb\u30b5\u30dd\u30fc\u30c8\uff09\u3068\u306e\u9055\u3044\u3084\u9023\u643a<\/h3>\n\n\n\n<p>\u30ab\u30b9\u30bf\u30de\u30fc\u30b5\u30af\u30bb\u30b9\u306e\u696d\u52d9\u7bc4\u56f2\u306f\u3001\u5951\u7d04\u5f8c\u306e\u30aa\u30f3\u30dc\u30fc\u30c7\u30a3\u30f3\u30b0\u304b\u3089\u5b9a\u7740\u30fb\u6d3b\u7528\u30fb\u66f4\u65b0\u307e\u3067\u306e\u5168\u30d5\u30a7\u30fc\u30ba\u306b\u53ca\u3073\u307e\u3059\u3002\u30b5\u30fc\u30d3\u30b9\u3092\u5c0e\u5165\u3057\u305f\u3070\u304b\u308a\u306e\u9867\u5ba2\u306b\u5bfe\u3057\u3066\u3082\u3001\u6d3b\u7528\u304c\u9032\u3093\u3060\u9867\u5ba2\u306b\u5bfe\u3057\u3066\u3082\u3001\u7d99\u7d9a\u7684\u306b\u4fa1\u5024\u3092\u63d0\u4f9b\u3059\u308b\u3053\u3068\u304c\u5f79\u5272\u3067\u3059\u3002<\/p>\n\n\n\n<p>\u307e\u305f\u3001\u4f01\u696d\u306b\u3088\u3063\u3066\u306f\u30c1\u30e3\u30c3\u30c8\u30b5\u30dd\u30fc\u30c8\u3084\u6280\u8853\u7684\u306a\u652f\u63f4\u3092\u517c\u306d\u308b\u5834\u5408\u3082\u3042\u308a\u3001\u5bfe\u5fdc\u7bc4\u56f2\u306e\u5e83\u3055\u306f\u7d44\u7e54\u3054\u3068\u306b\u7570\u306a\u308b\u306e\u3082\u7279\u5fb4\u3067\u3059\u3002<\/p>\n\n\n\n<div class=\"wp-block-group\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<h4 class=\"wp-block-heading\"><strong>\u4ed6\u90e8\u7f72\u3068\u306e\u9055\u3044\u3084\u9023\u643a<\/strong><\/h4>\n\n\n\n<figure class=\"wp-block-table min_width20_\"><table><thead><tr><th>\u90e8\u7f72<\/th><th>\u4e3b\u306a\u5f79\u5272<\/th><th>\u30ab\u30b9\u30bf\u30de\u30fc\u30b5\u30af\u30bb\u30b9\u3068\u306e\u9055\u3044<\/th><\/tr><\/thead><tbody><tr><td>\u55b6\u696d<\/td><td>\u5951\u7d04\u7372\u5f97<\/td><td>\u55b6\u696d\u306f\u201c\u5165\u53e3\u201d\u3001\u30ab\u30b9\u30bf\u30de\u30fc\u30b5\u30af\u30bb\u30b9\u306f\u201c\u5951\u7d04\u5f8c\u306e\u4fa1\u5024\u63d0\u4f9b\u201d\u3092\u62c5\u3046<\/td><\/tr><tr><td>\u958b\u767a<\/td><td>\u88fd\u54c1\u30fb\u30b5\u30fc\u30d3\u30b9\u306e\u958b\u767a\u30fb\u6539\u5584<\/td><td>\u9867\u5ba2\u306e\u58f0\u3092\u30d5\u30a3\u30fc\u30c9\u30d0\u30c3\u30af\u3057\u3001\u300c\u6a4b\u6e21\u3057\u5f79\u300d\u3068\u3057\u3066\u6a5f\u80fd<\/td><\/tr><tr><td>\u30b5\u30dd\u30fc\u30c8<\/td><td>\u554f\u3044\u5408\u308f\u305b\u30fb\u30c8\u30e9\u30d6\u30eb\u5bfe\u5fdc<\/td><td>\u30b5\u30dd\u30fc\u30c8\u306f\u201c\u53d7\u3051\u8eab\u201d\u3001\u30b5\u30af\u30bb\u30b9\u306f\u201c\u5148\u56de\u308a\u201d\u3057\u3066\u652f\u63f4\u3059\u308b\u80fd\u52d5\u7684\u30b9\u30bf\u30f3\u30b9\u304c\u7279\u5fb4<\/td><\/tr><\/tbody><\/table><\/figure>\n<\/div><\/div>\n\n\n\n<p>\u307e\u305f\u3001\u793e\u5185\u5168\u4f53\u3067\u9867\u5ba2\u3092\u652f\u3048\u308b\u3068\u3044\u3046\u8996\u70b9\u304c\u5fc5\u8981\u306a\u305f\u3081\u3001\u30ab\u30b9\u30bf\u30de\u30fc\u30b5\u30af\u30bb\u30b9\u306b\u306f<strong>\u8abf\u6574\u529b\u30fb\u5dfb\u304d\u8fbc\u307f\u529b\u30fb\u90e8\u9580\u3092\u307e\u305f\u3044\u3060\u601d\u8003<\/strong>\u3082\u6c42\u3081\u3089\u308c\u307e\u3059\u3002<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">\u30ab\u30b9\u30bf\u30de\u30fc\u30b5\u30af\u30bb\u30b9\u306e\u5bfe\u5fdc\u30b9\u30bf\u30a4\u30eb\uff08\u30bf\u30c3\u30c1\u30e2\u30c7\u30eb\uff09\u3068\u306f\uff1f<\/h2>\n\n\n\n<p>\u30ab\u30b9\u30bf\u30de\u30fc\u30b5\u30af\u30bb\u30b9\u306e\u4ed5\u4e8b\u306f\u4f01\u696d\u3084\u9867\u5ba2\u306e\u898f\u6a21\u306b\u3088\u3063\u3066\u5927\u304d\u304f\u7570\u306a\u308a\u307e\u3059\u3002\u3059\u3079\u3066\u306e\u9867\u5ba2\u306b\u5bfe\u3057\u3066\u540c\u3058\u652f\u63f4\u3092\u3059\u308b\u306e\u3067\u306f\u306a\u304f\u3001<strong><span class=\"swl-marker mark_yellow\">\u300c\u3069\u308c\u3060\u3051\u624b\u539a\u304f\u5bfe\u5fdc\u3059\u308b\u304b\u300d\u306b\u5fdc\u3058\u3066\u5bfe\u5fdc\u30b9\u30bf\u30a4\u30eb\u304c\u8a2d\u8a08\u3055\u308c\u3066\u304a\u308a\u3001\u305d\u308c\u3092\u300c\u30bf\u30c3\u30c1\u30e2\u30c7\u30eb\u300d<\/span><\/strong>\u3068\u547c\u3073\u307e\u3059\u3002<\/p>\n\n\n\n<p>\u30bf\u30c3\u30c1\u30e2\u30c7\u30eb\u306f\u4e3b\u306b3\u3064\u306e\u30bf\u30a4\u30d7\u306b\u5206\u304b\u308c\u3066\u304a\u308a\u3001\u305d\u308c\u305e\u308c\u306e\u7279\u5fb4\u3092\u77e5\u3063\u3066\u304a\u304f\u3053\u3068\u3067\u3001\u81ea\u5206\u306b\u5408\u3063\u305f\u50cd\u304d\u65b9\u3084\u4f01\u696d\u306e\u9078\u3073\u65b9\u306e\u30d2\u30f3\u30c8\u306b\u306a\u308a\u307e\u3059\u3002<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">\u30cf\u30a4\u30bf\u30c3\u30c1\uff1a\u5927\u4f01\u696d\u5411\u3051\u306e\u500b\u5225\u652f\u63f4\u578b<\/h3>\n\n\n\n<p><strong><span class=\"swl-marker mark_yellow\">\u30cf\u30a4\u30bf\u30c3\u30c1\u306f\u3001\u5951\u7d04\u91d1\u984d\u304c\u5927\u304d\u3044\u4f01\u696d\u3084\u91cd\u8981\u9867\u5ba2\u306b\u5bfe\u3057\u3066\u3001\u5c02\u4efb\u62c5\u5f53\u8005\u304c\u6df1\u304f\u95a2\u4e0e\u3059\u308b\u500b\u5225\u652f\u63f4\u30b9\u30bf\u30a4\u30eb<\/span><\/strong>\u3067\u3059\u3002<br>\u5b9a\u671f\u7684\u306a\u30aa\u30f3\u30e9\u30a4\u30f3\u9762\u8ac7\u3084\u8a2a\u554f\u306b\u3088\u308b\u63d0\u6848\u3001\u30ab\u30b9\u30bf\u30de\u30a4\u30ba\u5bfe\u5fdc\u306a\u3069\u3001\u304d\u3081\u7d30\u3084\u304b\u306a\u30b3\u30df\u30e5\u30cb\u30b1\u30fc\u30b7\u30e7\u30f3\u304c\u6c42\u3081\u3089\u308c\u307e\u3059\u3002<\/p>\n\n\n\n<p>\u63d0\u6848\u529b\u3084\u95a2\u4fc2\u69cb\u7bc9\u529b\u304c\u91cd\u8981\u3067\u3001\u9867\u5ba2\u306e\u7d4c\u55b6\u8ab2\u984c\u3084\u696d\u52d9\u30d5\u30ed\u30fc\u306b\u307e\u3067\u8e0f\u307f\u8fbc\u3093\u3067\u652f\u63f4\u3059\u308b\u30b1\u30fc\u30b9\u3082\u3042\u308a\u307e\u3059\u3002<br>\u4eba\u5bfe\u4eba\u306e\u4ed5\u4e8b\u304c\u591a\u304f\u3001\u300c\u9867\u5ba2\u3068\u4e26\u8d70\u3057\u305f\u3044\u300d\u300c\u30b3\u30f3\u30b5\u30eb\u7684\u306a\u95a2\u308f\u308a\u3092\u3057\u305f\u3044\u300d\u3068\u3044\u3046\u65b9\u306b\u5411\u3044\u3066\u3044\u307e\u3059\u3002<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">\u30ed\u30fc\u30bf\u30c3\u30c1\uff1a\u52b9\u7387\u3068\u67d4\u8edf\u6027\u306e\u30d0\u30e9\u30f3\u30b9\u578b<\/h3>\n\n\n\n<p><strong><span class=\"swl-marker mark_yellow\">\u30ed\u30fc\u30bf\u30c3\u30c1\u306f\u3001\u3042\u308b\u7a0b\u5ea6\u306e\u30c6\u30f3\u30d7\u30ec\u30fc\u30c8\u5316\u30fb\u52b9\u7387\u5316\u3092\u884c\u3044\u306a\u304c\u3089\u3001\u5fc5\u8981\u306b\u5fdc\u3058\u3066\u500b\u5225\u5bfe\u5fdc\u3082\u884c\u3046\u30cf\u30a4\u30d6\u30ea\u30c3\u30c9\u578b\u306e\u652f\u63f4\u30b9\u30bf\u30a4\u30eb<\/span><\/strong>\u3067\u3059\u3002\u30a6\u30a7\u30d3\u30ca\u30fc\u3084\u4e00\u6589\u914d\u4fe1\u30e1\u30fc\u30eb\u3001\u5b9a\u578b\u8cc7\u6599\u306b\u3088\u308b\u30d5\u30a9\u30ed\u30fc\u3092\u8ef8\u306b\u3057\u3064\u3064\u3001\u8ab2\u984c\u306e\u3042\u308b\u9867\u5ba2\u306b\u306f\u500b\u5225\u5bfe\u5fdc\u3082\u53d6\u308a\u5165\u308c\u307e\u3059\u3002<\/p>\n\n\n\n<p>\u9867\u5ba2\u5bfe\u5fdc\u306e\u5e45\u304c\u5e83\u304f\u3001\u300c\u4ed5\u7d44\u307f\u3092\u4f7f\u3044\u306a\u304c\u3089\u3001\u67d4\u8edf\u306a\u5224\u65ad\u3082\u3067\u304d\u308b\u4eba\u300d\u306b\u9069\u3057\u3066\u3044\u307e\u3059\u3002\u4eba\u624b\u3068\u52b9\u7387\u306e\u30d0\u30e9\u30f3\u30b9\u304c\u554f\u308f\u308c\u308b\u305f\u3081\u3001BtoB SaaS\u4f01\u696d\u306a\u3069\u3067\u3088\u304f\u898b\u3089\u308c\u308b\u30b9\u30bf\u30a4\u30eb\u3067\u3059\u3002<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">\u30c6\u30c3\u30af\u30bf\u30c3\u30c1\uff1a\u81ea\u52d5\u5316\u306b\u3088\u308b\u30b9\u30b1\u30fc\u30e9\u30d6\u30eb\u306a\u652f\u63f4<\/h3>\n\n\n\n<p><strong><span class=\"swl-marker mark_yellow\">\u30c6\u30c3\u30af\u30bf\u30c3\u30c1\u306f\u3001\u30c1\u30e3\u30c3\u30c8\u30dc\u30c3\u30c8\u3084\u30e1\u30fc\u30eb\u914d\u4fe1\u30c4\u30fc\u30eb\u3001\u30d7\u30ed\u30c0\u30af\u30c8\u5185\u30ac\u30a4\u30c9\u306a\u3069\u3001\u30c6\u30af\u30ce\u30ed\u30b8\u30fc\u3092\u6d3b\u7528\u3057\u3066\u4eba\u624b\u3092\u4ecb\u3055\u305a\u306b\u652f\u63f4\u3092\u884c\u3046\u30e2\u30c7\u30eb<\/span><\/strong>\u3067\u3059\u3002\u30e6\u30fc\u30b6\u30fc\u6570\u304c\u591a\u3044\u30b5\u30fc\u30d3\u30b9\u3084\u3001\u7121\u511f\u30d7\u30e9\u30f3\u306e\u30e6\u30fc\u30b6\u30fc\u306a\u3069\u306b\u9069\u7528\u3055\u308c\u308b\u3053\u3068\u304c\u591a\u304f\u3001\u30b9\u30d4\u30fc\u30c7\u30a3\u30fc\u304b\u3064\u30b3\u30b9\u30c8\u52b9\u7387\u3088\u304f\u5bfe\u5fdc\u3067\u304d\u307e\u3059\u3002<\/p>\n\n\n\n<p>\u4eba\u7684\u306a\u95a2\u4e0e\u304c\u306a\u3044\u5206\u3001\u30c4\u30fc\u30eb\u306e\u6d3b\u7528\u30b9\u30ad\u30eb\u3084\u30c7\u30fc\u30bf\u5206\u6790\u306e\u8996\u70b9\u304c\u6c42\u3081\u3089\u308c\u307e\u3059\u3002\u30de\u30fc\u30b1\u30c6\u30a3\u30f3\u30b0\u3084\u30aa\u30da\u30ec\u30fc\u30b7\u30e7\u30f3\u5bc4\u308a\u306e\u30ab\u30b9\u30bf\u30de\u30fc\u30b5\u30af\u30bb\u30b9\u3068\u3082\u8a00\u3048\u308b\u30b9\u30bf\u30a4\u30eb\u3067\u3059\u3002<\/p>\n\n\n\n<div class=\"wp-block-group\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<h4 class=\"wp-block-heading\"><strong>\u30bf\u30c3\u30c1\u30e2\u30c7\u30eb<\/strong>\u3068\u5411\u3044\u3066\u3044\u308b\u4eba<\/h4>\n\n\n\n<figure class=\"wp-block-table\"><table><thead><tr><th>\u30e2\u30c7\u30eb<\/th><th>\u4e3b\u306a\u5bfe\u8c61\u9867\u5ba2<\/th><th>\u7279\u5fb4<\/th><th>\u5411\u3044\u3066\u3044\u308b\u4eba\u306e\u30bf\u30a4\u30d7<\/th><\/tr><\/thead><tbody><tr><td>\u30cf\u30a4\u30bf\u30c3\u30c1<\/td><td>\u5927\u4f01\u696d\u30fb\u91cd\u8981\u9867\u5ba2<\/td><td>\u5c02\u4efb\u5bfe\u5fdc\u30fb\u6df1\u3044\u95a2\u4fc2\u6027\u304c\u5fc5\u8981<\/td><td>\u9867\u5ba2\u306b\u5bc4\u308a\u6dfb\u3044\u305f\u3044\u30fb\u63d0\u6848\u304c\u5f97\u610f\u306a\u4eba<\/td><\/tr><tr><td>\u30ed\u30fc\u30bf\u30c3\u30c1<\/td><td>\u4e2d\u5c0f\u4f01\u696d\u306a\u3069<\/td><td>\u4e00\u90e8\u81ea\u52d5\u5316\uff0b\u67d4\u8edf\u306a\u4eba\u5bfe\u5fdc<\/td><td>\u52b9\u7387\u3068\u67d4\u8edf\u6027\u3092\u4e21\u7acb\u3067\u304d\u308b\u4eba<\/td><\/tr><tr><td>\u30c6\u30c3\u30af\u30bf\u30c3\u30c1<\/td><td>\u30e6\u30fc\u30b6\u30fc\u6570\u306e\u591a\u3044\u5c64<\/td><td>\u5b8c\u5168\u81ea\u52d5\u5316\u30fb\u4eba\u624b\u3092\u4ecb\u3055\u306a\u3044<\/td><td>\u30c4\u30fc\u30eb\u6d3b\u7528\u3084\u8a2d\u8a08\u306b\u5f37\u3044\u4eba<\/td><\/tr><\/tbody><\/table><\/figure>\n<\/div><\/div>\n\n\n\n<h2 class=\"wp-block-heading\">\u30ab\u30b9\u30bf\u30de\u30fc\u30b5\u30af\u30bb\u30b9\u306b\u5fc5\u8981\u306a\u30b9\u30ad\u30eb\u30fb\u8cc7\u683c<\/h2>\n\n\n\n<p>\u30ab\u30b9\u30bf\u30de\u30fc\u30b5\u30af\u30bb\u30b9\u306f\u300c\u9867\u5ba2\u306e\u6210\u529f\u300d\u3092\u8ef8\u306b\u3001\u80fd\u52d5\u7684\u306b\u95a2\u308f\u308a\u306a\u304c\u3089\u6210\u679c\u3078\u5c0e\u304f\u8077\u7a2e\u3067\u3059\u3002\u5358\u306a\u308b\u63a5\u5ba2\u3084\u30b5\u30dd\u30fc\u30c8\u3068\u306f\u7570\u306a\u308a\u3001\u30b5\u30fc\u30d3\u30b9\u63d0\u4f9b\u8005\u3068\u3057\u3066\u306e\u7406\u89e3\u529b\u3068\u3001\u9867\u5ba2\u306e\u30d1\u30fc\u30c8\u30ca\u30fc\u3068\u3057\u3066\u306e\u6226\u7565\u7684\u306a\u8996\u70b9\u306e\u4e21\u65b9\u304c\u6c42\u3081\u3089\u308c\u307e\u3059\u3002<\/p>\n\n\n\n<p>\u4ee5\u4e0b\u3067\u306f\u3001\u30ab\u30b9\u30bf\u30de\u30fc\u30b5\u30af\u30bb\u30b9\u3068\u3057\u3066\u6210\u679c\u3092\u51fa\u3059\u3046\u3048\u3067\u91cd\u8981\u3068\u306a\u308b\u30b9\u30ad\u30eb\u3092\u3001\u5b9f\u52d9\u3068\u306e\u95a2\u9023\u6027\u3092\u8e0f\u307e\u3048\u3066\u89e3\u8aac\u3057\u307e\u3059\u3002<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">IT\u30ea\u30c6\u30e9\u30b7\u30fc\uff08SaaS\u30fb\u30af\u30e9\u30a6\u30c9\u306e\u7406\u89e3\uff09<\/h3>\n\n\n\n<p>\u30ab\u30b9\u30bf\u30de\u30fc\u30b5\u30af\u30bb\u30b9\u306f\u3001\u30c4\u30fc\u30eb\u3084\u30b5\u30fc\u30d3\u30b9\u3092\u300c\u4f7f\u3063\u3066\u3082\u3089\u3046\u300d\u7acb\u5834\u3067\u3042\u308b\u305f\u3081\u3001\u4ed5\u7d44\u307f\u3084\u7279\u6027\u3092\u7406\u89e3\u3057\u3066\u3044\u308b\u3053\u3068\u304c\u524d\u63d0\u3067\u3059\u3002\u305f\u3068\u3048\u3070\u3001CRM\u3084MA\u30c4\u30fc\u30eb\u306e\u8a2d\u5b9a\u5909\u66f4\u3092\u6848\u5185\u3057\u305f\u308a\u3001\u30ed\u30b0\u30a4\u30f3\u30a8\u30e9\u30fc\u306e\u80cc\u666f\u3092\u8aac\u660e\u3057\u305f\u308a\u3059\u308b\u969b\u306b\u3001\u30af\u30e9\u30a6\u30c9\u74b0\u5883\u306e\u6982\u5ff5\u3084\u4e00\u822c\u7684\u306a\u69cb\u6210\u77e5\u8b58\u304c\u3042\u308b\u3068\u4fe1\u983c\u3055\u308c\u307e\u3059\u3002<\/p>\n\n\n\n<p>\u307e\u305f\u3001\u958b\u767a\u90e8\u9580\u3068\u306e\u6a4b\u6e21\u3057\u3092\u3059\u308b\u5834\u9762\u3082\u3042\u308b\u305f\u3081\u3001\u300c\u6280\u8853\u7684\u306a\u30cb\u30e5\u30a2\u30f3\u30b9\u3092\u304b\u307f\u7815\u3044\u3066\u4f1d\u3048\u308b\u529b\u300d\u3082IT\u30ea\u30c6\u30e9\u30b7\u30fc\u306e\u4e00\u90e8\u3068\u3057\u3066\u91cd\u8981\u3067\u3059\u3002<\/p>\n\n\n\n<p><strong>\u3042\u308b\u3068\u6709\u5229\u306a\u77e5\u8b58\u4f8b\uff1a<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>SaaS\u30e2\u30c7\u30eb\u306e\u6599\u91d1\u4f53\u7cfb\u3084\u5951\u7d04\u69cb\u9020<\/li>\n\n\n\n<li>API\u9023\u643a\u306e\u6982\u8981<\/li>\n\n\n\n<li>\u30c7\u30fc\u30bf\u30d9\u30fc\u30b9\u306e\u57fa\u672c\u69cb\u9020\uff08\u4f8b\uff1a\u30ab\u30e9\u30e0\uff0f\u30c6\u30fc\u30d6\u30eb\u6982\u5ff5\uff09<\/li>\n\n\n\n<li>UI\/UX\u306b\u95a2\u3059\u308b\u57fa\u672c\u8a2d\u8a08\u601d\u60f3\uff08\u30aa\u30f3\u30dc\u30fc\u30c7\u30a3\u30f3\u30b0\u8a2d\u8a08\u306a\u3069\uff09<\/li>\n<\/ul>\n\n\n\n<h3 class=\"wp-block-heading\">\u8ab2\u984c\u767a\u898b\u529b\u30fb\u89e3\u6c7a\u529b<\/h3>\n\n\n\n<p>\u9867\u5ba2\u306f\u300c\u660e\u78ba\u306a\u8ab2\u984c\u300d\u3092\u4f1d\u3048\u3066\u304f\u308b\u3068\u306f\u9650\u308a\u307e\u305b\u3093\u3002\u3080\u3057\u308d\u300c\u3046\u307e\u304f\u4f7f\u3048\u3066\u3044\u306a\u3044\u300d\u300c\u601d\u3063\u3066\u3044\u305f\u52b9\u679c\u304c\u51fa\u306a\u3044\u300d\u3068\u3044\u3063\u305f\u6f20\u7136\u3068\u3057\u305f\u4e0d\u6e80\u3092\u62fe\u3044\u4e0a\u3052\u3001\u8a00\u8a9e\u5316\u3057\u3001\u53ef\u8996\u5316\u3059\u308b\u529b\u304cCS\u306b\u306f\u5f37\u304f\u6c42\u3081\u3089\u308c\u307e\u3059\u3002<\/p>\n\n\n\n<p>\u73fe\u5834\u3067\u306f\u300c\u30ed\u30b0\u30a4\u30f3\u983b\u5ea6\u304c\u6e1b\u3063\u3066\u304d\u305f\u300d\u300c\u3042\u308b\u6a5f\u80fd\u3060\u3051\u4f7f\u3063\u3066\u3044\u306a\u3044\u300d\u306a\u3069\u306e\u5229\u7528\u30c7\u30fc\u30bf\u3084\u5b9a\u4f8bMTG\u3067\u306e\u767a\u8a00\u304b\u3089\u3001\u8ab2\u984c\u3092\u69cb\u9020\u7684\u306b\u6349\u3048\u308b\u5fc5\u8981\u304c\u3042\u308a\u307e\u3059\u3002\u305d\u306e\u3046\u3048\u3067\u3001\u3059\u3050\u5bfe\u5fdc\u3067\u304d\u308b\u6539\u5584\u7b56\u3068\u3001\u4e2d\u9577\u671f\u7684\u306a\u6253\u3061\u624b\u306e\u4e21\u65b9\u3092\u63d0\u793a\u3067\u304d\u308b\u3068\u7406\u60f3\u7684\u3067\u3059\u3002<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">\u63d0\u6848\u529b\u30fb\u8aac\u660e\u529b\uff08\u30ab\u30b9\u30bf\u30de\u30fc\u30b8\u30e3\u30fc\u30cb\u30fc\u306e\u8a2d\u8a08\u542b\u3080\uff09<\/h3>\n\n\n\n<p>\u9867\u5ba2\u306b\u5bfe\u3057\u3066\u300c\u4eca\u5f8c\u3069\u3046\u3059\u308c\u3070\u3088\u308a\u6d3b\u7528\u3067\u304d\u308b\u304b\u300d\u3092\u63d0\u6848\u3059\u308b\u5834\u9762\u306f\u975e\u5e38\u306b\u591a\u304f\u3042\u308a\u307e\u3059\u3002\u5c0e\u5165\u671f\u306b\u306f\u4f7f\u3044\u59cb\u3081\u306e\u30b7\u30ca\u30ea\u30aa\u3092\u8a2d\u8a08\u3057\u3001\u5b9a\u7740\u30d5\u30a7\u30fc\u30ba\u3067\u306f\u672a\u6d3b\u7528\u6a5f\u80fd\u306e\u5c55\u958b\u3084\u8ab2\u984c\u306b\u5fdc\u3058\u305f\u6d3b\u7528\u4f8b\u3092\u63d0\u6848\u3057\u307e\u3059\u3002<\/p>\n\n\n\n<p>\u305d\u306e\u969b\u3001\u5358\u306a\u308b\u6a5f\u80fd\u7d39\u4ecb\u3067\u7d42\u308f\u3089\u305a\u3001\u300c\u5fa1\u793e\u306e\u3053\u306e\u696d\u52d9\u306b\u306f\u3053\u306e\u4f7f\u3044\u65b9\u304c\u5408\u3044\u307e\u3059\u300d\u300c\u3053\u306eKPI\u6539\u5584\u306e\u305f\u3081\u306b\u306f\u3053\u306e\u65bd\u7b56\u304c\u52b9\u679c\u7684\u3067\u3059\u300d\u3068\u3044\u3063\u305f\u4e00\u6b69\u8e0f\u307f\u8fbc\u3093\u3060\u8aac\u660e\u304c\u6c42\u3081\u3089\u308c\u307e\u3059\u3002\u30d7\u30ec\u30bc\u30f3\u80fd\u529b\u3084\u30c9\u30ad\u30e5\u30e1\u30f3\u30c8\u4f5c\u6210\u30b9\u30ad\u30eb\u3082\u6d3b\u304d\u308b\u30dd\u30a4\u30f3\u30c8\u3067\u3059\u3002<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">\u5171\u611f\u529b\u30fb\u4fe1\u983c\u69cb\u7bc9\u529b\uff08\u9867\u5ba2\u7406\u89e3\u3068\u95a2\u4fc2\u6027\u69cb\u7bc9\uff09<\/h3>\n\n\n\n<p>\u30ab\u30b9\u30bf\u30de\u30fc\u30b5\u30af\u30bb\u30b9\u306f\u3001\u300c\u62c5\u5f53\u8005\u306e\u4eba\u67c4\u300d\u3067\u7d99\u7d9a\u304c\u6c7a\u307e\u308b\u8077\u7a2e\u3068\u3082\u8a00\u308f\u308c\u307e\u3059\u3002\u306a\u305c\u306a\u3089\u3001\u6a5f\u80fd\u304c\u512a\u308c\u3066\u3044\u3066\u3082\u300c\u8a71\u3057\u3084\u3059\u3044\u300d\u300c\u672c\u97f3\u304c\u8a00\u3048\u308b\u300d\u3068\u601d\u3063\u3066\u3082\u3089\u3048\u306a\u3051\u308c\u3070\u3001\u6df1\u3044\u8ab2\u984c\u307e\u3067\u5f15\u304d\u51fa\u3059\u3053\u3068\u304c\u3067\u304d\u306a\u3044\u304b\u3089\u3067\u3059\u3002<\/p>\n\n\n\n<p>\u7279\u306bBtoB\u9818\u57df\u3067\u306f\u3001\u62c5\u5f53\u8005\u500b\u4eba\u306e\u8a55\u4fa1\u3068\u5bc6\u63a5\u306b\u7d50\u3073\u3064\u3044\u3066\u304a\u308a\u3001\u300c\u9867\u5ba2\u306eKPI\uff1d\u62c5\u5f53\u8005\u306e\u8a55\u4fa1\u6307\u6a19\u300d\u3068\u7406\u89e3\u3057\u3066\u52d5\u3051\u308b\u59ff\u52e2\u304c\u4fe1\u983c\u306b\u3064\u306a\u304c\u308a\u307e\u3059\u3002<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">\u9078\u8003\u3067\u8a55\u4fa1\u3055\u308c\u3084\u3059\u3044\u8cc7\u683c\u30fb\u30b9\u30ad\u30eb\u306e\u4f8b<\/h3>\n\n\n\n<p>\u8cc7\u683c\u306f\u5fc5\u9808\u3067\u306f\u3042\u308a\u307e\u305b\u3093\u304c\u3001\u4e00\u5b9a\u306e\u57fa\u790e\u7406\u89e3\u3084\u30b9\u30ad\u30eb\u306e\u8a3c\u660e\u3068\u3057\u3066\u8a55\u4fa1\u3055\u308c\u308b\u5834\u5408\u304c\u3042\u308a\u307e\u3059\u3002<\/p>\n\n\n\n<figure class=\"wp-block-table min_width20_\"><table><thead><tr><th>\u5206\u91ce<\/th><th>\u8cc7\u683c\u30fb\u5b66\u7fd2\u5185\u5bb9<\/th><\/tr><\/thead><tbody><tr><td>IT\u57fa\u790e<\/td><td>IT\u30d1\u30b9\u30dd\u30fc\u30c8\u3001CompTIA IT Fundamentals\u3001SaaS\u88fd\u54c1\u306e\u8a8d\u5b9a\u8cc7\u683c\uff08Salesforce\u30a2\u30c9\u30df\u30f3\u7b49\uff09<\/td><\/tr><tr><td>\u30b3\u30df\u30e5\u30cb\u30b1\u30fc\u30b7\u30e7\u30f3<\/td><td>\u30d3\u30b8\u30cd\u30b9\u5b9f\u52d9\u691c\u5b9a\uff08CS\u5bfe\u5fdc\u542b\u3080\uff09\u3001\u8a71\u3057\u65b9\u8b1b\u5ea7\uff08\u30d7\u30ec\u30bc\u30f3\u529b\u5411\u4e0a\uff09<\/td><\/tr><tr><td>\u30c7\u30fc\u30bf\u6d3b\u7528<\/td><td>Google\u30a2\u30ca\u30ea\u30c6\u30a3\u30af\u30b9\u3001Tableau\u8cc7\u683c\u3001Excel\u95a2\u6570\u3084SQL\u57fa\u790e<\/td><\/tr><tr><td>\u8ab2\u984c\u89e3\u6c7a<\/td><td>\u30ed\u30b8\u30ab\u30eb\u30b7\u30f3\u30ad\u30f3\u30b0\u7814\u4fee\u3001\u30d3\u30b8\u30cd\u30b9\u30d5\u30ec\u30fc\u30e0\u30ef\u30fc\u30af\u7fd2\u5f97\uff08SWOT\u30014C\u306a\u3069\uff09<\/td><\/tr><\/tbody><\/table><\/figure>\n\n\n\n<h2 class=\"wp-block-heading\">\u30ab\u30b9\u30bf\u30de\u30fc\u30b5\u30af\u30bb\u30b9\u306b\u5411\u3044\u3066\u3044\u308b\u4eba\u306e\u7279\u5fb4<\/h2>\n\n\n\n<p>\u30ab\u30b9\u30bf\u30de\u30fc\u30b5\u30af\u30bb\u30b9\u306f\u3001\u9867\u5ba2\u304c\u30b5\u30fc\u30d3\u30b9\u3092\u901a\u3058\u3066\u6210\u679c\u3092\u51fa\u305b\u308b\u3088\u3046\u652f\u63f4\u3059\u308b\u300c\u4f34\u8d70\u578b\u306e\u4ed5\u4e8b\u300d\u3067\u3059\u3002\u5358\u306a\u308b\u9867\u5ba2\u5bfe\u5fdc\u3067\u306f\u306a\u304f\u3001\u72b6\u6cc1\u3092\u5148\u56de\u308a\u3057\u3066\u6349\u3048\u3001\u4fe1\u983c\u95a2\u4fc2\u3092\u7bc9\u304d\u306a\u304c\u3089\u884c\u52d5\u3067\u304d\u308b\u4eba\u304c\u6d3b\u8e8d\u3057\u3084\u3059\u3044\u50be\u5411\u306b\u3042\u308a\u307e\u3059\u3002<\/p>\n\n\n\n<p>\u4ee5\u4e0b\u306e\u3088\u3046\u306a\u601d\u8003\u3084\u30b9\u30bf\u30f3\u30b9\u3092\u6301\u3064\u4eba\u306f\u3001\u30ab\u30b9\u30bf\u30de\u30fc\u30b5\u30af\u30bb\u30b9\u306e\u73fe\u5834\u3067\u529b\u3092\u767a\u63ee\u3057\u3084\u3059\u3044\u3067\u3057\u3087\u3046\u3002<\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>\u9867\u5ba2\u8996\u70b9\u3067\u8003\u3048\u3089\u308c\u308b\u4eba<\/strong><\/h3>\n\n\n\n<p>\u76ee\u306e\u524d\u306e\u696d\u52d9\u3084\u81ea\u793e\u306e\u90fd\u5408\u3067\u306f\u306a\u304f\u3001\u300c\u3053\u306e\u9867\u5ba2\u306b\u3068\u3063\u3066\u6700\u3082\u52b9\u679c\u7684\u306a\u652f\u63f4\u306f\u4f55\u304b\uff1f\u300d\u3068\u3044\u3046\u8996\u70b9\u304b\u3089\u884c\u52d5\u3067\u304d\u308b\u4eba\u306f\u3001\u4fe1\u983c\u3092\u5f97\u3084\u3059\u304f\u3001\u9577\u671f\u7684\u306a\u95a2\u4fc2\u69cb\u7bc9\u306b\u3082\u3064\u306a\u304c\u308a\u307e\u3059\u3002<\/p>\n\n\n\n<p>\u305f\u3068\u3048\u3070\u3001\u300c\u3053\u306e\u6a5f\u80fd\u3092\u6848\u5185\u3057\u305f\u3044\u300d\u3067\u306f\u306a\u304f\u3001\u300c<span class=\"swl-marker mark_yellow\"><strong>\u3053\u306e\u4eba\u306e\u696d\u52d9\u306b\u5f79\u7acb\u3064\u4f7f\u3044\u65b9\u306f\u4f55\u304b<\/strong><\/span>\u300d\u3068\u8003\u3048\u3089\u308c\u308b\u4eba\u306f\u3001\u81ea\u7136\u3068\u9867\u5ba2\u306e\u6210\u529f\u306b\u8fd1\u3065\u3051\u308b\u5b58\u5728\u3067\u3059\u3002<\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>\u4e3b\u4f53\u7684\u306b\u52d5\u3051\u308b\u4eba<\/strong><\/h3>\n\n\n\n<p>\u30de\u30cb\u30e5\u30a2\u30eb\u901a\u308a\u306b\u9032\u307e\u306a\u3044\u5834\u9762\u3084\u3001\u8ab0\u3082\u6b63\u89e3\u3092\u6301\u3063\u3066\u3044\u306a\u3044\u8ab2\u984c\u306b\u5bfe\u3057\u3066\u3001\u81ea\u3089\u4eee\u8aac\u3092\u7acb\u3066\u3066\u52d5\u3051\u308b\u4eba\u306f\u3001CS\u696d\u52d9\u3068\u76f8\u6027\u304c\u826f\u3044\u3067\u3059\u3002\u305f\u3068\u3048\u3070\u3001\u5229\u7528\u983b\u5ea6\u306e\u843d\u3061\u305f\u9867\u5ba2\u306b\u5bfe\u3057\u3066\u3001\u300c\u6c17\u3065\u3044\u305f\u304b\u3089\u52d5\u304f\u300d\u300c\u8abf\u3079\u3066\u6253\u3061\u624b\u3092\u63d0\u6848\u3059\u308b\u300d\u3088\u3046\u306a\u59ff\u52e2\u304c\u6c42\u3081\u3089\u308c\u307e\u3059\u3002<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">\u4e01\u5be7\u306a\u30b3\u30df\u30e5\u30cb\u30b1\u30fc\u30b7\u30e7\u30f3\u304c\u3067\u304d\u308b\u4eba<\/h3>\n\n\n\n<p>CS\u306f\u63d0\u6848\u30fb\u8cea\u554f\u30fb\u30d5\u30a3\u30fc\u30c9\u30d0\u30c3\u30af\u4f1d\u9054\u306a\u3069\u3001\u3042\u3089\u3086\u308b\u5834\u9762\u3067\u300c\u8a00\u8449\u306e\u9078\u3073\u65b9\u300d\u304c\u6210\u679c\u306b\u5f71\u97ff\u3059\u308b\u4ed5\u4e8b\u3067\u3059\u3002\u6a5f\u80fd\u8aac\u660e\u3072\u3068\u3064\u3067\u3082\u3001\u300c\u3053\u306e\u8a00\u3044\u56de\u3057\u3060\u3068\u76f8\u624b\u306b\u3069\u3046\u4f1d\u308f\u308b\u304b\u300d\u3092\u610f\u8b58\u3067\u304d\u308b\u4eba\u306f\u3001\u9867\u5ba2\u3068\u306e\u4fe1\u983c\u3092\u6df1\u3081\u3084\u3059\u304f\u306a\u308a\u307e\u3059\u3002<\/p>\n\n\n\n<p>\u300c\u6b63\u78ba\u306b\u4f1d\u3048\u308b\u529b\u300d\u3068\u300c\u76f8\u624b\u306b\u5408\u308f\u305b\u3066\u4f1d\u3048\u308b\u529b\u300d\u306e\u4e21\u65b9\u304c\u3001\u65e5\u5e38\u696d\u52d9\u306b\u76f4\u7d50\u3057\u307e\u3059\u3002<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">\u4e01\u5be7\u306a\u30b3\u30df\u30e5\u30cb\u30b1\u30fc\u30b7\u30e7\u30f3\u304c\u3067\u304d\u308b\u4eba<\/h3>\n\n\n\n<p>CS\u306f\u63d0\u6848\u30fb\u8cea\u554f\u30fb\u30d5\u30a3\u30fc\u30c9\u30d0\u30c3\u30af\u4f1d\u9054\u306a\u3069\u3001\u3042\u3089\u3086\u308b\u5834\u9762\u3067\u300c\u8a00\u8449\u306e\u9078\u3073\u65b9\u300d\u304c\u6210\u679c\u306b\u5f71\u97ff\u3059\u308b\u4ed5\u4e8b\u3067\u3059\u3002\u6a5f\u80fd\u8aac\u660e\u3072\u3068\u3064\u3067\u3082\u3001\u300c\u3053\u306e\u8a00\u3044\u56de\u3057\u3060\u3068\u76f8\u624b\u306b\u3069\u3046\u4f1d\u308f\u308b\u304b\u300d\u3092\u610f\u8b58\u3067\u304d\u308b\u4eba\u306f\u3001\u9867\u5ba2\u3068\u306e\u4fe1\u983c\u3092\u6df1\u3081\u3084\u3059\u304f\u306a\u308a\u307e\u3059\u3002<\/p>\n\n\n\n<p>\u300c\u6b63\u78ba\u306b\u4f1d\u3048\u308b\u529b\u300d\u3068\u300c\u76f8\u624b\u306b\u5408\u308f\u305b\u3066\u4f1d\u3048\u308b\u529b\u300d\u306e\u4e21\u65b9\u304c\u3001\u65e5\u5e38\u696d\u52d9\u306b\u76f4\u7d50\u3057\u307e\u3059\u3002<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">\u5468\u56f2\u3068\u5354\u529b\u3057\u3066\u52d5\u3051\u308b\u4eba<\/h3>\n\n\n\n<p>\u30ab\u30b9\u30bf\u30de\u30fc\u30b5\u30af\u30bb\u30b9\u306f\u4e00\u4eba\u3067\u5b8c\u7d50\u3059\u308b\u4ed5\u4e8b\u3067\u306f\u3042\u308a\u307e\u305b\u3093\u3002\u9867\u5ba2\u306e\u8981\u671b\u306b\u5fdc\u3048\u308b\u305f\u3081\u306b\u306f\u3001\u55b6\u696d\u3001\u958b\u767a\u3001\u30b5\u30dd\u30fc\u30c8\u306a\u3069\u793e\u5185\u306e\u4ed6\u90e8\u7f72\u3068\u9023\u643a\u3057\u3001\u5168\u4f53\u3067\u9867\u5ba2\u4fa1\u5024\u3092\u3064\u304f\u3063\u3066\u3044\u304f\u5fc5\u8981\u304c\u3042\u308a\u307e\u3059\u3002<\/p>\n\n\n\n<p>\u305d\u306e\u305f\u3081<span class=\"swl-marker mark_yellow\"><strong>\u3001\u300c\u90e8\u9580\u3092\u8d85\u3048\u3066\u5354\u529b\u3092\u4ef0\u3052\u308b\u4eba\u300d\u300c\u793e\u5185\u8abf\u6574\u3092\u524d\u5411\u304d\u306b\u53d6\u308a\u7d44\u3081\u308b\u4eba\u300d<\/strong><\/span>\u306f\u3001CS\u3068\u3057\u3066\u975e\u5e38\u306b\u91cd\u5b9d\u3055\u308c\u307e\u3059\u3002<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">\u30ab\u30b9\u30bf\u30de\u30fc\u30b5\u30af\u30bb\u30b9\u306e\u5e74\u53ce\u30fb\u30ad\u30e3\u30ea\u30a2\u30d1\u30b9<\/h2>\n\n\n\n<p>\u30ab\u30b9\u30bf\u30de\u30fc\u30b5\u30af\u30bb\u30b9\u306f\u8fd1\u5e74\u3001\u4f01\u696d\u306e\u6210\u9577\u6226\u7565\u3068\u76f4\u7d50\u3059\u308b\u91cd\u8981\u306a\u30dd\u30b8\u30b7\u30e7\u30f3\u3068\u3057\u3066\u6ce8\u76ee\u3092\u96c6\u3081\u3066\u304a\u308a\u3001\u5e74\u53ce\u3084\u30ad\u30e3\u30ea\u30a2\u306e\u9078\u629e\u80a2\u3082\u5e83\u304c\u308a\u3064\u3064\u3042\u308a\u307e\u3059\u3002\u3068\u304f\u306bSaaS\u3084IT\u696d\u754c\u3067\u306f\u3001\u30b9\u30ad\u30eb\u3084\u7d4c\u9a13\u306b\u5fdc\u3058\u3066\u5e74\u53ce\u304c\u5927\u304d\u304f\u5909\u52d5\u3059\u308b\u3053\u3068\u3082\u5c11\u306a\u304f\u3042\u308a\u307e\u305b\u3093\u3002<\/p>\n\n\n\n<p>\u3053\u3053\u3067\u306f\u3001\u30ab\u30b9\u30bf\u30de\u30fc\u30b5\u30af\u30bb\u30b9\u306e\u5e74\u53ce\u76f8\u5834\u3068\u3001\u5b9f\u52d9\u7d4c\u9a13\u3092\u7a4d\u3093\u3060\u5f8c\u306e\u4e3b\u306a\u30ad\u30e3\u30ea\u30a2\u30d1\u30b9\u306b\u3064\u3044\u3066\u7d39\u4ecb\u3057\u307e\u3059\u3002\u672a\u7d4c\u9a13\u304b\u3089\u306e\u30b9\u30c6\u30c3\u30d7\u30a2\u30c3\u30d7\u3084\u5c06\u6765\u7684\u306a\u30dd\u30b8\u30b7\u30e7\u30f3\u9078\u3073\u306e\u53c2\u8003\u306b\u3057\u3066\u304f\u3060\u3055\u3044\u3002<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">\u5e74\u53ce\u76f8\u5834\uff08\u672a\u7d4c\u9a13\uff5e\u30de\u30cd\u30fc\u30b8\u30e3\u30fc\u30af\u30e9\u30b9\uff09<\/h3>\n\n\n\n<p>\u30ab\u30b9\u30bf\u30de\u30fc\u30b5\u30af\u30bb\u30b9\u306e\u5e74\u53ce\u306f\u3001\u4f01\u696d\u306e\u898f\u6a21\u3084\u696d\u754c\u3001\u62c5\u5f53\u9867\u5ba2\u306e\u7a2e\u985e\uff08\u6cd5\u4eba\uff0f\u500b\u4eba\uff09\u3001\u305d\u3057\u3066\u672c\u4eba\u306e\u7d4c\u9a13\u5024\u306b\u3088\u3063\u3066\u5927\u304d\u304f\u5909\u52d5\u3057\u307e\u3059\u3002\u4ee5\u4e0b\u306f\u3042\u304f\u307e\u3067\u76ee\u5b89\u3067\u3059\u304c\u3001\u8ee2\u8077\u5e02\u5834\u3067\u306e\u4e00\u822c\u7684\u306a\u30ec\u30f3\u30b8\u306f\u4ee5\u4e0b\u306e\u901a\u308a\u3067\u3059\u3002<\/p>\n\n\n\n<div class=\"wp-block-group\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<p><strong>\u30ab\u30b9\u30bf\u30de\u30fc\u30b5\u30af\u30bb\u30b9\u306e\u5e74\u53ce\u76f8\u5834\uff08\u7d4c\u9a13\u5225\u306e\u76ee\u5b89\uff09<\/strong><\/p>\n\n\n\n<figure class=\"wp-block-table\"><table class=\"has-fixed-layout\"><thead><tr><th>\u30ad\u30e3\u30ea\u30a2\u6bb5\u968e<\/th><th>\u60f3\u5b9a\u5e74\u53ce\uff08\u76ee\u5b89\uff09<\/th><\/tr><\/thead><tbody><tr><td>\u672a\u7d4c\u9a13\uff08\u7570\u8077\u7a2e\u304b\u3089\uff09<\/td><td>\u7d04350\u4e07\uff5e450\u4e07\u5186<\/td><\/tr><tr><td>\u4e2d\u5805\u5c64\uff08\u7d4c\u9a133\uff5e5\u5e74\uff09<\/td><td>\u7d04500\u4e07\uff5e650\u4e07\u5186<\/td><\/tr><tr><td>\u30de\u30cd\u30fc\u30b8\u30e3\u30fc\u4ee5\u4e0a<\/td><td>\u7d04700\u4e07\uff5e900\u4e07\u5186\u4ee5\u4e0a\uff08\u5916\u8cc7\u7cfb\u306a\u30891,000\u4e07\u5186\u8d85\u3082\uff09<\/td><\/tr><\/tbody><\/table><\/figure>\n<\/div><\/div>\n\n\n\n<p>\u203b\u4f01\u696d\u898f\u6a21\u3001SaaS\u5c0e\u5165\u72b6\u6cc1\u3001\u30a4\u30f3\u30bb\u30f3\u30c6\u30a3\u30d6\u5236\u5ea6\u306e\u6709\u7121\u306b\u3088\u308a\u5909\u52d5\u304c\u3042\u308a\u307e\u3059<\/p>\n\n\n\n<p>\u5e74\u53ce\u6c34\u6e96\u306f\u30b9\u30bf\u30fc\u30c8\u30a2\u30c3\u30d7\u3088\u308a\u3082<strong>\u4e00\u5b9a\u306e\u9867\u5ba2\u57fa\u76e4\u304c\u3042\u308bSaaS\u4f01\u696d\u306e\u307b\u3046\u304c\u9ad8\u3081<\/strong>\u3067\u3001\u30b9\u30c8\u30c3\u30af\u30aa\u30d7\u30b7\u30e7\u30f3\u306a\u3069\u306e\u5831\u916c\u5f62\u614b\u304c\u3042\u308b\u30b1\u30fc\u30b9\u3082\u5b58\u5728\u3057\u307e\u3059\u3002<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">\u5c06\u6765\u306e\u30ad\u30e3\u30ea\u30a2\uff08\u30de\u30cd\u30b8\u30e1\u30f3\u30c8\uff0f\u30d7\u30ed\u30c0\u30af\u30c8\u8077\uff0f\u30b3\u30f3\u30b5\u30eb\uff09<\/h3>\n\n\n\n<p>\u30ab\u30b9\u30bf\u30de\u30fc\u30b5\u30af\u30bb\u30b9\u306f\u3001\u4eca\u307e\u3055\u306b\u78ba\u7acb\u3055\u308c\u3064\u3064\u3042\u308b\u8077\u7a2e\u3067\u3042\u308a\u3001<strong>\u5c06\u6765\u7684\u306a\u30ad\u30e3\u30ea\u30a2\u306e\u5e83\u304c\u308a\u304c\u5927\u304d\u3044<\/strong>\u3053\u3068\u3082\u9b45\u529b\u306e\u4e00\u3064\u3067\u3059\u3002<\/p>\n\n\n\n<div class=\"wp-block-group\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-group\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<p><strong>\u5c06\u6765\u306e\u30ad\u30e3\u30ea\u30a2\u30d1\u30b9\u30fb\u8ee2\u8077\u5f8c\u306e\u9078\u629e\u80a2<\/strong><\/p>\n\n\n\n<figure class=\"wp-block-table\"><table><thead><tr><th>\u30ad\u30e3\u30ea\u30a2\u30d1\u30b9<\/th><th>\u5185\u5bb9\u6982\u8981<\/th><\/tr><\/thead><tbody><tr><td>\u30de\u30cd\u30fc\u30b8\u30e3\u30fc\u30fb\u30d8\u30c3\u30c9<\/td><td>\u7d44\u7e54\u8a2d\u8a08\u3001\u30c1\u30fc\u30e0\u30de\u30cd\u30b8\u30e1\u30f3\u30c8\u3001KPI\u904b\u7528\u306a\u3069\u3001\u90e8\u9580\u5168\u4f53\u306e\u7d71\u62ec\u3092\u62c5\u3046<\/td><\/tr><tr><td>\u30d7\u30ed\u30c0\u30af\u30c8\u30de\u30cd\u30fc\u30b8\u30e3\u30fc\u30fbUX\u8077<\/td><td>\u9867\u5ba2\u306e\u58f0\u3092\u5143\u306b\u30d7\u30ed\u30c0\u30af\u30c8\u6539\u5584\u3078\u3002PdM\u3084\u30ea\u30b5\u30fc\u30c1\u30e3\u30fc\u306a\u3069\u958b\u767a\u30fb\u4f01\u753b\u5bc4\u308a\u306b\u5c55\u958b<\/td><\/tr><tr><td>\u30b3\u30f3\u30b5\u30eb\u30bf\u30f3\u30c8\uff08CS\u652f\u63f4\uff09<\/td><td>\u4ed6\u793e\u306eCS\u7acb\u3061\u4e0a\u3052\u3092\u652f\u63f4\u3002\u8907\u6570\u793e\u3067\u306e\u7d4c\u9a13\u3092\u6d3b\u304b\u3057\u3001BtoB\u652f\u63f4\u4f01\u696d\u3084\u30d5\u30a1\u30fc\u30e0\u3078\u8ee2\u5411\u53ef<\/td><\/tr><\/tbody><\/table><\/figure>\n<\/div><\/div>\n<\/div><\/div>\n\n\n\n<p>\u3053\u306e\u3088\u3046\u306b\u3001<strong><span class=\"swl-marker mark_yellow\">\u73fe\u5834\u3067\u9867\u5ba2\u3068\u5411\u304d\u5408\u3063\u305f\u7d4c\u9a13\u306f\u300c\u6a2a\u5c55\u958b\u300d\u304c\u5229\u304d\u3084\u3059\u304f\u3001\u30d3\u30b8\u30cd\u30b9\u5168\u4f53\u3092\u4fef\u77b0\u3067\u304d\u308b\u8996\u91ce\u3092\u990a\u3048\u308b\u8077\u7a2e<\/span><\/strong>\u3068\u3082\u8a00\u3048\u307e\u3059\u3002<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">\u30ab\u30b9\u30bf\u30de\u30fc\u30b5\u30af\u30bb\u30b9\u306f\u672a\u7d4c\u9a13\u3067\u3082\u306a\u308c\u308b\uff1f<\/h2>\n\n\n\n<p>\u30ab\u30b9\u30bf\u30de\u30fc\u30b5\u30af\u30bb\u30b9\u306f\u3001\u6bd4\u8f03\u7684\u65b0\u3057\u3044\u8077\u7a2e\u3067\u3042\u308a\u306a\u304c\u3089\u3001<strong><span class=\"swl-marker mark_yellow\">\u4ed6\u8077\u7a2e\u304b\u3089\u306e\u30ad\u30e3\u30ea\u30a2\u30c1\u30a7\u30f3\u30b8\u3092\u6b53\u8fce\u3057\u3066\u3044\u308b\u4f01\u696d\u304c\u591a\u3044<\/span><\/strong>\u306e\u304c\u7279\u5fb4\u3067\u3059\u3002<br><br>\u3068\u304f\u306b\u3001\u9867\u5ba2\u3068\u5411\u304d\u5408\u3063\u3066\u304d\u305f\u7d4c\u9a13\u3084\u8ab2\u984c\u89e3\u6c7a\u3078\u306e\u610f\u8b58\u304c\u3042\u308c\u3070\u3001\u696d\u52d9\u672a\u7d4c\u9a13\u3067\u3082\u30c1\u30e3\u30ec\u30f3\u30b8\u3057\u3084\u3059\u3044\u30dd\u30b8\u30b7\u30e7\u30f3\u3068\u3044\u3048\u307e\u3059\u3002<\/p>\n\n\n\n<p>\u4ee5\u4e0b\u306b\u3001\u3088\u304f\u3042\u308b\u8ee2\u8077\u30d1\u30bf\u30fc\u30f3\u3068\u3001\u672a\u7d4c\u9a13\u8005\u304c\u9078\u8003\u3067\u610f\u8b58\u3059\u3079\u304d\u30a2\u30d4\u30fc\u30eb\u30dd\u30a4\u30f3\u30c8\u3092\u6574\u7406\u3057\u307e\u3059\u3002<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">\u3088\u304f\u3042\u308b\u8ee2\u8077\u30d1\u30bf\u30fc\u30f3<\/h3>\n\n\n\n<figure class=\"wp-block-table\"><table><thead><tr><th>\u51fa\u8eab\u8077\u7a2e<\/th><th>\u6d3b\u304b\u305b\u308b\u7d4c\u9a13\u30fb\u30b9\u30ad\u30eb<\/th><\/tr><\/thead><tbody><tr><td>\u55b6\u696d\u8077\uff08\u6cd5\u4eba\u30fb\u500b\u4eba\uff09<\/td><td>\u9867\u5ba2\u3068\u306e\u95a2\u4fc2\u69cb\u7bc9\u529b\uff0f\u8ab2\u984c\u30d2\u30a2\u30ea\u30f3\u30b0\uff0f\u63d0\u6848\u30b9\u30ad\u30eb<\/td><\/tr><tr><td>\u30ab\u30b9\u30bf\u30de\u30fc\u30b5\u30dd\u30fc\u30c8<\/td><td>\u9867\u5ba2\u5bfe\u5fdc\u7d4c\u9a13\uff0f\u8cea\u554f\u306b\u5bfe\u3059\u308b\u8aac\u660e\u529b\uff0f\u30de\u30cb\u30e5\u30a2\u30eb\u6539\u5584\u306a\u3069\u306e\u63d0\u6848\u7d4c\u9a13<\/td><\/tr><tr><td>\u30a4\u30f3\u30b5\u30a4\u30c9\u30bb\u30fc\u30eb\u30b9<\/td><td>SaaS\u578b\u696d\u52d9\u3078\u306e\u7406\u89e3\uff0f\u9867\u5ba2\u7ba1\u7406\u30c4\u30fc\u30eb\u306e\u6d3b\u7528\u7d4c\u9a13<\/td><\/tr><tr><td>Web\u30c7\u30a3\u30ec\u30af\u30bf\u30fc\u30fbPM<\/td><td>\u30af\u30e9\u30a4\u30a2\u30f3\u30c8\u3068\u306e\u6298\u885d\uff0f\u30b5\u30fc\u30d3\u30b9\u5c0e\u5165\u652f\u63f4\u306e\u7d4c\u9a13<\/td><\/tr><tr><td>IT\u30d8\u30eb\u30d7\u30c7\u30b9\u30af<\/td><td>\u6280\u8853\u30c8\u30e9\u30d6\u30eb\u3078\u306e\u521d\u671f\u5bfe\u5fdc\uff0f\u975e\u30a8\u30f3\u30b8\u30cb\u30a2\u5411\u3051\u306e\u8aac\u660e\u529b<\/td><\/tr><\/tbody><\/table><\/figure>\n\n\n\n<p>\u3053\u308c\u3089\u306e\u8077\u7a2e\u3067\u5f97\u305f\u300c<strong>\u9867\u5ba2\u306e\u76ee\u7dda\u306b\u7acb\u3063\u3066\u5bfe\u5fdc\u3057\u305f\u7d4c\u9a13<\/strong>\u300d\u306f\u3001\u305d\u306e\u307e\u307e\u30ab\u30b9\u30bf\u30de\u30fc\u30b5\u30af\u30bb\u30b9\u306b\u5fdc\u7528\u3067\u304d\u308b\u8981\u7d20\u3068\u3057\u3066\u8a55\u4fa1\u3055\u308c\u3084\u3059\u304f\u306a\u3063\u3066\u3044\u307e\u3059\u3002<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">\u672a\u7d4c\u9a13\u8005\u304c\u30a2\u30d4\u30fc\u30eb\u3059\u3079\u304d\u3053\u3068<\/h3>\n\n\n\n<figure class=\"wp-block-table\"><table><thead><tr><th>\u30a2\u30d4\u30fc\u30eb\u30dd\u30a4\u30f3\u30c8<\/th><th>\u5185\u5bb9\u4f8b<\/th><\/tr><\/thead><tbody><tr><td>\u9867\u5ba2\u8996\u70b9\u3067\u8003\u3048\u305f\u7d4c\u9a13<\/td><td>\u30e6\u30fc\u30b6\u30fc\u306e\u4e0d\u6e80\u3084\u8ab2\u984c\u306b\u6c17\u3065\u304d\u3001\u6539\u5584\u63d0\u6848\u3092\u3057\u305f\u7d4c\u9a13\u306a\u3069<\/td><\/tr><tr><td>\u81ea\u767a\u7684\u306b\u52d5\u3044\u305f\u30a8\u30d4\u30bd\u30fc\u30c9<\/td><td>\u6307\u793a\u3092\u5f85\u305f\u305a\u306b\u8ab2\u984c\u3092\u898b\u3064\u3051\u3066\u63d0\u6848\u30fb\u5b9f\u884c\u3057\u305f\u7d4c\u9a13<\/td><\/tr><tr><td>\u95a2\u4fc2\u8005\u3092\u5dfb\u304d\u8fbc\u3093\u3067\u52d5\u3044\u305f\u7d4c\u9a13<\/td><td>\u793e\u5185\u5916\u306e\u4eba\u3092\u8abf\u6574\u3057\u3066\u6848\u4ef6\u3092\u524d\u306b\u9032\u3081\u305f\uff0f\u793e\u5185\u9023\u643a\u3092\u901a\u3058\u3066\u6210\u679c\u3092\u51fa\u3057\u305f\u5b9f\u7e3e\u306a\u3069<\/td><\/tr><tr><td>SaaS\u3084IT\u30c4\u30fc\u30eb\u306e\u4f7f\u7528\u7d4c\u9a13<\/td><td>Salesforce\uff0fGoogle Workspace\uff0fNotion\uff0fSlack\u306a\u3069\u306e\u696d\u52d9\u6d3b\u7528\u7d4c\u9a13<\/td><\/tr><\/tbody><\/table><\/figure>\n\n\n\n<p>\u9078\u8003\u3067\u306f\u3001\u300c\u9867\u5ba2\u306e\u6210\u529f\u306b\u95a2\u5fc3\u304c\u3042\u308b\u304b\u300d\u300c\u793e\u5185\u3092\u5dfb\u304d\u8fbc\u307f\u306a\u304c\u3089\u6539\u5584\u3057\u3066\u3044\u3051\u308b\u304b\u300d\u3092\u898b\u3089\u308c\u308b\u30b1\u30fc\u30b9\u304c\u591a\u3044\u305f\u3081\u3001\u5358\u306a\u308b\u201c\u63a5\u5ba2\u7d4c\u9a13\u201d\u3067\u306f\u306a\u304f\u3001<strong>\u6210\u679c\u306b\u5411\u3051\u305f\u884c\u52d5\u3068\u8996\u70b9<\/strong>\u3092\u5177\u4f53\u7684\u306b\u4f1d\u3048\u308b\u3053\u3068\u304c\u91cd\u8981\u3067\u3059\u3002<\/p>\n\n\n\n<h2 class=\"wp-block-heading\"> \u30ab\u30b9\u30bf\u30de\u30fc\u30b5\u30af\u30bb\u30b9\u306e\u9700\u8981\u3068\u4eca\u5f8c\u306e\u5c06\u6765\u6027<\/h2>\n\n\n\n<p>\u30ab\u30b9\u30bf\u30de\u30fc\u30b5\u30af\u30bb\u30b9\u3068\u3044\u3046\u8077\u7a2e\u306f\u3001\u6570\u5e74\u524d\u307e\u3067\u4e00\u90e8\u306eIT\u4f01\u696d\u306b\u9650\u3089\u308c\u3066\u3044\u307e\u3057\u305f\u304c\u3001\u73fe\u5728\u3067\u306f\u3055\u307e\u3056\u307e\u306a\u696d\u754c\u3067\u5c0e\u5165\u304c\u9032\u307f\u3001\u5b9a\u7740\u3057\u3064\u3064\u3042\u308b\u91cd\u8981\u306a\u5f79\u5272\u306b\u306a\u3063\u3066\u3044\u307e\u3059\u3002\u3068\u304f\u306bSaaS\u3084\u30b5\u30d6\u30b9\u30af\u30ea\u30d7\u30b7\u30e7\u30f3\u578b\u30d3\u30b8\u30cd\u30b9\u3068\u306e\u89aa\u548c\u6027\u304c\u9ad8\u304f\u3001\u4eca\u5f8c\u3082\u6210\u9577\u304c\u671f\u5f85\u3055\u308c\u3066\u3044\u307e\u3059\u3002<\/p>\n\n\n\n<p>\u4ee5\u4e0b\u306b\u3001\u8077\u7a2e\u3068\u3057\u3066\u306e\u9700\u8981\u62e1\u5927\u3068\u3001\u305d\u308c\u3092\u652f\u3048\u308b\u30d3\u30b8\u30cd\u30b9\u30e2\u30c7\u30eb\u306e\u80cc\u666f\u306b\u3064\u3044\u3066\u6574\u7406\u3057\u307e\u3059\u3002<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">\u5e02\u5834\u306e\u5e83\u304c\u308a<\/h3>\n\n\n\n<p>\u30ab\u30b9\u30bf\u30de\u30fc\u30b5\u30af\u30bb\u30b9\u306e\u6c42\u4eba\u6570\u306f\u30012020\u5e74\u4ee3\u306b\u5165\u3063\u3066\u304b\u3089\u53f3\u80a9\u4e0a\u304c\u308a\u306b\u5897\u3048\u7d9a\u3051\u3066\u3044\u307e\u3059\u3002\u30b9\u30bf\u30fc\u30c8\u30a2\u30c3\u30d7\u304b\u3089\u5927\u624b\u4f01\u696d\u307e\u3067\u3001\u65b0\u8a2d\u30dd\u30b8\u30b7\u30e7\u30f3\u3068\u3057\u3066\u63a1\u7528\u3055\u308c\u308b\u30b1\u30fc\u30b9\u3082\u591a\u304f\u3001\u8077\u7a2e\u540d\u305d\u306e\u3082\u306e\u304c\u5e02\u5834\u306b\u5b9a\u7740\u3057\u3066\u304d\u305f\u3053\u3068\u3067\u3001\u4f01\u696d\u898f\u6a21\u3092\u554f\u308f\u305a\u5c0e\u5165\u304c\u9032\u3093\u3067\u3044\u308b\u306e\u304c\u73fe\u72b6\u3067\u3059\u3002<\/p>\n\n\n\n<p>\u30ab\u30b9\u30bf\u30de\u30fc\u30b5\u30af\u30bb\u30b9\u306f\u3082\u3068\u3082\u3068SaaS\u696d\u754c\u3092\u4e2d\u5fc3\u306b\u5e83\u304c\u3063\u305f\u8077\u7a2e\u3067\u3059\u304c\u3001\u73fe\u5728\u3067\u306f\u4eba\u6750\u3001\u6559\u80b2\u3001\u4e0d\u52d5\u7523\u3001\u91d1\u878d\u3001\u533b\u7642\u306a\u3069\u3001<strong><span class=\"swl-marker mark_yellow\">\u300c\u5951\u7d04\u306e\u7d99\u7d9a\u300d\u3084\u300c\u5229\u7528\u7d99\u7d9a\u300d\u304c\u91cd\u8996\u3055\u308c\u308b\u696d\u754c\u3059\u3079\u3066\u306b\u62e1\u5927<\/span><\/strong>\u3057\u3066\u3044\u307e\u3059\u3002\u7279\u306bBtoB\u30b5\u30fc\u30d3\u30b9\u3092\u5c55\u958b\u3059\u308b\u4f01\u696d\u306b\u3068\u3063\u3066\u306f\u3001\u5c0e\u5165\u5f8c\u306e\u6210\u679c\u652f\u63f4\u304c\u5dee\u5225\u5316\u306e\u30dd\u30a4\u30f3\u30c8\u306b\u306a\u308a\u3064\u3064\u3042\u308a\u307e\u3059\u3002<\/p>\n\n\n\n<p>\u3055\u3089\u306b\u6700\u8fd1\u3067\u306f\u3001<strong><span class=\"swl-marker mark_yellow\">\u30ab\u30b9\u30bf\u30de\u30fc\u30b5\u30af\u30bb\u30b9\u304c\u5358\u306a\u308b\u30b5\u30dd\u30fc\u30c8\u90e8\u9580\u3067\u306f\u306a\u304f\u3001\u89e3\u7d04\u7387\u306e\u4f4e\u4e0b\u3084LTV\uff08\u9867\u5ba2\u751f\u6daf\u4fa1\u5024\uff09\u306e\u6700\u5927\u5316\u306b\u76f4\u7d50\u3059\u308b\u201c\u6226\u7565\u90e8\u9580\u201d\u3068\u3057\u3066\u8a55\u4fa1\u3055\u308c\u308b\u52d5\u304d<\/span><\/strong>\u3082\u51fa\u3066\u304d\u3066\u3044\u307e\u3059\u3002\u30de\u30fc\u30b1\u30c6\u30a3\u30f3\u30b0\u3084\u55b6\u696d\u3068\u4e26\u3073\u3001\u4e8b\u696d\u6210\u9577\u306e\u67f1\u3068\u3057\u3066\u4f4d\u7f6e\u4ed8\u3051\u308b\u4f01\u696d\u3082\u5897\u3048\u3066\u304a\u308a\u3001\u8077\u7a2e\u3068\u3057\u3066\u306e\u5730\u4f4d\u306f\u78ba\u5b9f\u306b\u9ad8\u307e\u308a\u3064\u3064\u3042\u308b\u3068\u8a00\u3048\u308b\u3067\u3057\u3087\u3046\u3002\u30b5\u30af\u30bb\u30b9\u306f\u201c\u65b0\u3057\u3044\u3051\u308c\u3069\u4e00\u6642\u7684\u3067\u306f\u306a\u3044\u201d\u8077\u7a2e\u3068\u3057\u3066\u3001\u4eca\u5f8c\u3055\u3089\u306b\u5b58\u5728\u611f\u3092\u9ad8\u3081\u3066\u3044\u304f\u3068\u8003\u3048\u3089\u308c\u307e\u3059\u3002<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">\u30b5\u30d6\u30b9\u30af\u30ea\u30d7\u30b7\u30e7\u30f3\u3068\u306e\u95a2\u4fc2<\/h3>\n\n\n\n<p>\u30ab\u30b9\u30bf\u30de\u30fc\u30b5\u30af\u30bb\u30b9\u304c\u91cd\u8981\u8996\u3055\u308c\u308b\u3088\u3046\u306b\u306a\u3063\u305f\u6700\u5927\u306e\u80cc\u666f\u304c\u3001SaaS\u306b\u4ee3\u8868\u3055\u308c\u308b\u30b5\u30d6\u30b9\u30af\u30ea\u30d7\u30b7\u30e7\u30f3\u578b\u30d3\u30b8\u30cd\u30b9\u306e\u53f0\u982d\u3067\u3059\u3002\u3053\u308c\u307e\u3067\u306e\u3088\u3046\u306a\u300c\u4e00\u5ea6\u58f2\u3063\u3066\u7d42\u308f\u308a\u300d\u306e\u30d3\u30b8\u30cd\u30b9\u30e2\u30c7\u30eb\u3067\u306f\u306a\u304f\u3001\u300c\u5951\u7d04\u5f8c\u306b\u3069\u308c\u3060\u3051\u9577\u304f\u4f7f\u3063\u3066\u3082\u3089\u3048\u308b\u304b\u300d\u304c\u4e8b\u696d\u306e\u6210\u5426\u3092\u5de6\u53f3\u3059\u308b\u3088\u3046\u306b\u306a\u308a\u307e\u3057\u305f\u3002<\/p>\n\n\n\n<p>\u3053\u306e\u30e2\u30c7\u30eb\u3067\u306f\u3001<strong><span class=\"swl-marker mark_yellow\">\u521d\u56de\u5951\u7d04\u3060\u3051\u3067\u306a\u304f\u3001\u5951\u7d04\u66f4\u65b0\u30fb\u5229\u7528\u7d99\u7d9a\u30fb\u30a2\u30c3\u30d7\u30bb\u30eb\u30fb\u30af\u30ed\u30b9\u30bb\u30eb\u3068\u3044\u3063\u305f\u201c\u305d\u306e\u5f8c\u306e\u9867\u5ba2\u884c\u52d5\u201d\u304c\u76f4\u63a5\u7684\u306b\u58f2\u4e0a\u306b\u5f71\u97ff<\/span><\/strong>\u3057\u307e\u3059\u3002\u305d\u306e\u305f\u3081\u3001\u5c0e\u5165\u652f\u63f4\u3084\u5229\u7528\u4fc3\u9032\u3092\u901a\u3058\u3066\u9867\u5ba2\u306e\u6210\u529f\u4f53\u9a13\u3092\u3064\u304f\u308a\u3001\u7d99\u7d9a\u5229\u7528\u3092\u652f\u63f4\u3059\u308b\u30ab\u30b9\u30bf\u30de\u30fc\u30b5\u30af\u30bb\u30b9\u306e\u5b58\u5728\u304c\u6b20\u304b\u305b\u306a\u304f\u306a\u3063\u3066\u3044\u308b\u306e\u3067\u3059\u3002<\/p>\n\n\n\n<p>\u3055\u3089\u306b\u3001\u30b5\u30af\u30bb\u30b9\u696d\u52d9\u306e\u6210\u679c\u306f\u3001NPS\uff08\u9867\u5ba2\u63a8\u5968\u5ea6\uff09\u3084\u30c1\u30e3\u30fc\u30f3\u30ec\u30fc\u30c8\uff08\u89e3\u7d04\u7387\uff09\u3001LTV\uff08\u9867\u5ba2\u751f\u6daf\u4fa1\u5024\uff09\u3068\u3044\u3063\u305f\u6570\u5024\u306b\u660e\u78ba\u306b\u8868\u308c\u308b\u305f\u3081\u3001\u7d4c\u55b6\u5c64\u304b\u3089\u3082\u6210\u679c\u304c\u53ef\u8996\u5316\u3057\u3084\u3059\u3044\u90e8\u9580\u3068\u3057\u3066\u6ce8\u76ee\u3055\u308c\u308b\u3088\u3046\u306b\u306a\u3063\u3066\u3044\u307e\u3059\u3002<\/p>\n\n\n\n<p>\u4eca\u5f8c\u3082SaaS\u3084\u30b5\u30d6\u30b9\u30af\u578b\u306e\u30b5\u30fc\u30d3\u30b9\u304c\u5e83\u304c\u308a\u7d9a\u3051\u308b\u9650\u308a\u3001\u305d\u308c\u3092\u652f\u3048\u308b\u30ab\u30b9\u30bf\u30de\u30fc\u30b5\u30af\u30bb\u30b9\u8077\u306e\u30cb\u30fc\u30ba\u306f\u9ad8\u307e\u308a\u7d9a\u3051\u308b\u3068\u8003\u3048\u3089\u308c\u307e\u3059\u3002<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">\u30ab\u30b9\u30bf\u30de\u30fc\u30b5\u30af\u30bb\u30b9\u306e\u30ad\u30e3\u30ea\u30a2\u30d1\u30b9<\/h2>\n\n\n\n<p>\u30ab\u30b9\u30bf\u30de\u30fc\u30b5\u30af\u30bb\u30b9\u306f\u3001\u9867\u5ba2\u3068\u306e\u63a5\u70b9\u3092\u901a\u3058\u3066\u4e8b\u696d\u306e\u4e2d\u6838\u3092\u62c5\u3046\u8077\u7a2e\u3067\u3059\u3002\u305d\u306e\u7d4c\u9a13\u306f\u3001\u793e\u5185\u5916\u306e\u3055\u307e\u3056\u307e\u306a\u8077\u7a2e\u306b\u6d3b\u304b\u3059\u3053\u3068\u304c\u3067\u304d\u3001\u30ad\u30e3\u30ea\u30a2\u306e\u9078\u629e\u80a2\u3082\u591a\u5f69\u3067\u3059\u3002<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">\u30b9\u30da\u30b7\u30e3\u30ea\u30b9\u30c8\u3068\u3057\u3066\u306e\u30ad\u30e3\u30ea\u30a2<\/h3>\n\n\n\n<p>\u30ab\u30b9\u30bf\u30de\u30fc\u30b5\u30af\u30bb\u30b9\u306e\u696d\u52d9\u306b\u7279\u5316\u3057\u3001\u300cLTV\u306e\u6700\u5927\u5316\u300d\u300c\u30c1\u30e3\u30fc\u30f3\u30ec\u30fc\u30c8\u6539\u5584\u300d\u300cNPS\u5411\u4e0a\u300d\u306a\u3069\u306e\u6210\u679c\u3092\u7a4d\u307f\u91cd\u306d\u3066\u3044\u304f\u30ad\u30e3\u30ea\u30a2\u3067\u3059\u3002<\/p>\n\n\n\n<p>\u62c5\u5f53\u9867\u5ba2\u306e\u62e1\u5927\u3084\u5927\u624b\u4f01\u696d\u306eCS\u8cac\u4efb\u8005\u3092\u76ee\u6307\u3059\u307b\u304b\u3001\u30d8\u30eb\u30b9\u30b9\u30b3\u30a2\u306e\u8a2d\u8a08\u30fb\u6539\u5584\u3092\u884c\u3046\u30aa\u30da\u30ec\u30fc\u30b7\u30e7\u30f3\u9818\u57df\u3084\u3001<br>\u30ab\u30b9\u30bf\u30de\u30fc\u30a8\u30f3\u30b2\u30fc\u30b8\u30e1\u30f3\u30c8\u6226\u7565\u3092\u62c5\u3046\u30de\u30fc\u30b1\u30c6\u30a3\u30f3\u30b0\u9818\u57df\u306a\u3069\u306b\u95a2\u308f\u308b\u30b1\u30fc\u30b9\u3082\u3042\u308a\u307e\u3059\u3002<\/p>\n\n\n\n<p>CS Ops\uff08\u30ab\u30b9\u30bf\u30de\u30fc\u30b5\u30af\u30bb\u30b9\u30aa\u30da\u30ec\u30fc\u30b7\u30e7\u30f3\uff09\u3068\u547c\u3070\u308c\u308b\u5c02\u9580\u8077\u3082\u53f0\u982d\u3057\u3066\u304a\u308a\u3001\u30c7\u30fc\u30bf\u6d3b\u7528\u3084\u30c4\u30fc\u30eb\u5c0e\u5165\u306b\u5f37\u3044\u4eba\u6750\u306e\u9700\u8981\u3082\u9ad8\u307e\u3063\u3066\u3044\u307e\u3059\u3002<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">\u30de\u30cd\u30b8\u30e1\u30f3\u30c8\u30fb\u7d44\u7e54\u3065\u304f\u308a\u306b\u95a2\u308f\u308b\u30ad\u30e3\u30ea\u30a2<\/h3>\n\n\n\n<p>\u8907\u6570\u306e\u30e1\u30f3\u30d0\u30fc\u3092\u675f\u306d\u308b\u30c1\u30fc\u30e0\u30ea\u30fc\u30c0\u30fc\u3084\u30de\u30cd\u30fc\u30b8\u30e3\u30fc\u3092\u7d4c\u3066\u3001CS\u90e8\u9580\u5168\u4f53\u306e\u6226\u7565\u7acb\u6848\u3084\u4eba\u6750\u80b2\u6210\u306b\u643a\u308f\u308b\u30ad\u30e3\u30ea\u30a2\u3082\u3042\u308a\u307e\u3059\u3002<\/p>\n\n\n\n<p>1\u4eba\u76ee\u306e\u30ab\u30b9\u30bf\u30de\u30fc\u30b5\u30af\u30bb\u30b9\u3068\u3057\u3066\u5165\u793e\u3057\u305f\u4eba\u304c\u3001\u5f8c\u306b\u90e8\u9580\u7acb\u3061\u4e0a\u3052\u3092\u62c5\u3046\u30b1\u30fc\u30b9\u3082\u591a\u304f\u3001\u30b9\u30bf\u30fc\u30c8\u30a2\u30c3\u30d7\u3084\u6025\u6210\u9577\u4f01\u696d\u3067\u306f\u3001<strong><span class=\"swl-marker 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class=\"has-fixed-layout\"><tbody><tr><td><strong>\u55b6\u696d\uff08\u30a4\u30f3\u30b5\u30a4\u30c9\u30bb\u30fc\u30eb\u30b9\uff0f\u30d5\u30a3\u30fc\u30eb\u30c9\u30bb\u30fc\u30eb\u30b9\uff09<\/strong><\/td><td>\u9867\u5ba2\u7406\u89e3\u30fb\u63d0\u6848\u529b\u30fb\u4fe1\u983c\u95a2\u4fc2\u69cb\u7bc9<\/td><\/tr><tr><td><strong>\u30ab\u30b9\u30bf\u30de\u30fc\u30b5\u30dd\u30fc\u30c8<\/strong><\/td><td>FAQ\u6574\u5099\u30fb\u554f\u3044\u5408\u308f\u305b\u4e88\u9632\u306e\u77e5\u898b<\/td><\/tr><tr><td><strong>\u30de\u30fc\u30b1\u30c6\u30a3\u30f3\u30b0<\/strong><\/td><td>\u30e6\u30fc\u30b6\u30fc\u30a4\u30f3\u30b5\u30a4\u30c8\u30fb\u884c\u52d5\u30c7\u30fc\u30bf\u6d3b\u7528<\/td><\/tr><tr><td><strong>\u30d7\u30ed\u30c0\u30af\u30c8\u30de\u30cd\u30fc\u30b8\u30e3\u30fc\uff08PdM\uff09<\/strong><\/td><td>\u9867\u5ba2\u8ab2\u984c\u306e\u62bd\u51fa\u3068\u8981\u4ef6\u6574\u7406\u30b9\u30ad\u30eb<\/td><\/tr><tr><td><strong>BizDev\uff08\u4e8b\u696d\u958b\u767a\uff09<\/strong><\/td><td>\u9867\u5ba2\u306e\u58f0\u3092\u3082\u3068\u306b\u3057\u305f\u65b0\u898f\u4f01\u753b\u7acb\u6848<\/td><\/tr><\/tbody><\/table><\/figure>\n\n\n\n<p>CS\u306f\u3001\u9867\u5ba2\u3068\u30d7\u30ed\u30c0\u30af\u30c8\u306e\u4e21\u9762\u3092\u6df1\u304f\u7406\u89e3\u3059\u308b\u7acb\u5834\u306b\u3042\u308b\u305f\u3081\u3001\u300c\u73fe\u5834\u3068\u7d4c\u55b6\u3092\u3064\u306a\u3050\u4eba\u6750\u300d\u3068\u3057\u3066\u3082\u91cd\u5b9d\u3055\u308c\u307e\u3059\u3002<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">\u672a\u7d4c\u9a13\u304b\u3089\u30ab\u30b9\u30bf\u30de\u30fc\u30b5\u30af\u30bb\u30b9\u3092\u76ee\u6307\u3059\u306b\u306f\uff1f<\/h2>\n\n\n\n<p>\u30ab\u30b9\u30bf\u30de\u30fc\u30b5\u30af\u30bb\u30b9\u306f\u6bd4\u8f03\u7684\u65b0\u3057\u3044\u8077\u7a2e\u3067\u3042\u308a\u3001\u696d\u754c\u5168\u4f53\u3068\u3057\u3066\u3082\u7d4c\u9a13\u8005\u304c\u307e\u3060\u5c11\u306a\u3044\u305f\u3081\u3001\u672a\u7d4c\u9a13\u304b\u3089\u306e\u8ee2\u8077\u8005\u3082\u591a\u304f\u898b\u3089\u308c\u307e\u3059\u3002\u3053\u308c\u307e\u3067\u306b\u55b6\u696d\u3001\u30b5\u30dd\u30fc\u30c8\u3001\u30b3\u30f3\u30b5\u30eb\u3001\u30de\u30fc\u30b1\u30c6\u30a3\u30f3\u30b0\u3001\u4e8b\u52d9\u306a\u3069\u3001\u3055\u307e\u3056\u307e\u306a\u30d0\u30c3\u30af\u30b0\u30e9\u30a6\u30f3\u30c9\u3092\u6301\u3064\u4eba\u304cCS\u306b\u30c1\u30e3\u30ec\u30f3\u30b8\u3057\u3066\u3044\u307e\u3059\u3002<\/p>\n\n\n\n<h3 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class=\"has-fixed-layout\"><thead><tr><th>\u7d4c\u9a13\u306e\u4f8b<\/th><th>\u30ab\u30b9\u30bf\u30de\u30fc\u30b5\u30af\u30bb\u30b9\u3067\u6d3b\u304b\u305b\u308b\u7406\u7531<\/th><\/tr><\/thead><tbody><tr><td>\u55b6\u696d\u7d4c\u9a13<\/td><td>\u63d0\u6848\u529b\u30fb\u4fe1\u983c\u69cb\u7bc9\u30fb\u30d2\u30a2\u30ea\u30f3\u30b0\u80fd\u529b<\/td><\/tr><tr><td>\u30b5\u30dd\u30fc\u30c8\u7d4c\u9a13<\/td><td>\u9867\u5ba2\u5bfe\u5fdc\u30fb\u30de\u30cb\u30e5\u30a2\u30eb\u6574\u5099\u30fbFAQ\u5bfe\u5fdc<\/td><\/tr><tr><td>\u6559\u80b2\u30fb\u8b1b\u5e2b\u7d4c\u9a13<\/td><td>\u30e6\u30fc\u30b6\u30fc\u3078\u306e\u30ec\u30af\u30c1\u30e3\u30fc\u30fb\u5c0e\u5165\u652f\u63f4<\/td><\/tr><tr><td>\u30b3\u30f3\u30b5\u30eb\u7d4c\u9a13<\/td><td>\u8ab2\u984c\u767a\u898b\u30fb\u4eee\u8aac\u601d\u8003\u30fb\u6539\u5584\u63d0\u6848<\/td><\/tr><tr><td>\u4e8b\u52d9\u30fb\u30aa\u30da\u30ec\u30fc\u30b7\u30e7\u30f3\u7d4c\u9a13<\/td><td>\u696d\u52d9\u30d5\u30ed\u30fc\u6539\u5584\u30fbSaaS\u904b\u7528\u77e5\u8b58<\/td><\/tr><\/tbody><\/table><\/figure>\n\n\n\n<h3 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class=\"wp-block-heading\">\u30ab\u30b9\u30bf\u30de\u30fc\u30b5\u30af\u30bb\u30b9\u306e\u6c42\u4eba\u52d5\u5411<\/h2>\n\n\n\n<p>\u30ab\u30b9\u30bf\u30de\u30fc\u30b5\u30af\u30bb\u30b9\u306f\u3001SaaS\u3092\u4e2d\u5fc3\u3068\u3057\u305f\u30b5\u30d6\u30b9\u30af\u30ea\u30d7\u30b7\u30e7\u30f3\u578b\u30d3\u30b8\u30cd\u30b9\u306e\u62e1\u5927\u3068\u3068\u3082\u306b\u6025\u901f\u306b\u9700\u8981\u304c\u9ad8\u307e\u3063\u3066\u3044\u308b\u8077\u7a2e\u3067\u3059\u30022020\u5e74\u4ee3\u306b\u5165\u3063\u3066\u304b\u3089\u306f\u3001IT\u696d\u754c\u306b\u9650\u3089\u305a\u3055\u307e\u3056\u307e\u306a\u696d\u7a2e\u30fb\u898f\u6a21\u306e\u4f01\u696d\u3067\u5c0e\u5165\u304c\u9032\u3093\u3067\u304a\u308a\u3001\u6c42\u4eba\u5e02\u5834\u3067\u3082\u6ce8\u76ee\u3055\u308c\u3066\u3044\u307e\u3059\u3002<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">\u6c42\u4eba\u6570\u306e\u5897\u52a0<\/h3>\n\n\n\n<p>\u30ab\u30b9\u30bf\u30de\u30fc\u30b5\u30af\u30bb\u30b9\u306f\u3001\u3082\u3068\u3082\u3068\u5916\u8cc7\u7cfbSaaS\u4f01\u696d\u306e\u6210\u9577\u6226\u7565\u306e\u4e2d\u3067\u91cd\u8981\u306a\u5f79\u5272\u3092\u62c5\u3063\u3066\u3044\u307e\u3057\u305f\u304c\u3001\u73fe\u5728\u3067\u306f\u56fd\u5185\u4f01\u696d\u306b\u3082\u5e83\u304c\u308a\u3092\u898b\u305b\u3066\u3044\u307e\u3059\u3002SaaS\u578b\u306e\u30d7\u30ed\u30c0\u30af\u30c8\u3092\u6271\u3046\u30b9\u30bf\u30fc\u30c8\u30a2\u30c3\u30d7\u3060\u3051\u3067\u306a\u304f\u3001\u5f93\u6765\u306e\u696d\u52d9\u652f\u63f4\u30c4\u30fc\u30eb\u3084Web\u30b5\u30fc\u30d3\u30b9\u3092\u63d0\u4f9b\u3059\u308b\u4f01\u696d\u3067\u3082\u3001\u65b0\u8a2d\u30dd\u30b8\u30b7\u30e7\u30f3\u3068\u3057\u3066\u306e\u52df\u96c6\u304c\u5897\u52a0\u4e2d\u3067\u3059\u3002<\/p>\n\n\n\n<p>\u307e\u305f\u3001<strong><span class=\"swl-marker 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class=\"wp-block-heading\">\u5e45\u5e83\u3044\u696d\u7a2e\u3067\u306e\u63a1\u7528<\/h3>\n\n\n\n<p>\u304b\u3064\u3066\u306fSaaS\u4f01\u696d\u3092\u4e2d\u5fc3\u3068\u3057\u305f\u63a1\u7528\u306b\u504f\u3063\u3066\u3044\u307e\u3057\u305f\u304c\u3001\u73fe\u5728\u3067\u306f\u696d\u7a2e\u306e\u57a3\u6839\u304c\u5927\u304d\u304f\u4e0b\u304c\u3063\u3066\u3044\u307e\u3059\u3002\u305f\u3068\u3048\u3070\u3001\u4eba\u6750\u30b5\u30fc\u30d3\u30b9\u3067\u306f\u30ad\u30e3\u30ea\u30a2\u652f\u63f4\u306e\u7d99\u7d9a\u3001\u6559\u80b2\u696d\u754c\u3067\u306f\u5b66\u7fd2\u30d7\u30ed\u30b0\u30e9\u30e0\u306e\u6d3b\u7528\u652f\u63f4\u3001\u4e0d\u52d5\u7523\u696d\u754c\u3067\u306f\u5165\u5c45\u5f8c\u306e\u30b5\u30dd\u30fc\u30c8\u3084\u30ea\u30c6\u30f3\u30b7\u30e7\u30f3\u6226\u7565\u306e\u4e00\u74b0\u3068\u3057\u3066CS\u304c\u5c0e\u5165\u3055\u308c\u308b\u3088\u3046\u306b\u306a\u3063\u3066\u3044\u307e\u3059\u3002<\/p>\n\n\n\n<p>\u3053\u306e\u80cc\u666f\u306b\u306f\u3001<strong><span class=\"swl-marker 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class=\"wp-block-heading\">\u6226\u7565\u90e8\u9580\u3068\u3057\u3066\u306e\u4f4d\u7f6e\u3065\u3051<\/h3>\n\n\n\n<p>\u30ab\u30b9\u30bf\u30de\u30fc\u30b5\u30af\u30bb\u30b9\u306f\u304b\u3064\u3066\u300c\u554f\u3044\u5408\u308f\u305b\u5bfe\u5fdc\u300d\u3084\u300c\u30b5\u30dd\u30fc\u30c8\u696d\u52d9\u306e\u5ef6\u9577\u300d\u3068\u3057\u3066\u898b\u306a\u3055\u308c\u304c\u3061\u3067\u3057\u305f\u3002\u3057\u304b\u3057\u73fe\u5728\u3067\u306f\u3001LTV\uff08\u9867\u5ba2\u751f\u6daf\u4fa1\u5024\uff09\u3084\u30c1\u30e3\u30fc\u30f3\u30ec\u30fc\u30c8\uff08\u89e3\u7d04\u7387\uff09\u3068\u3044\u3063\u305f\u7d4c\u55b6\u6307\u6a19\u306b\u76f4\u63a5\u5f71\u97ff\u3092\u4e0e\u3048\u308b\u8077\u7a2e\u3068\u3057\u3066\u3001\u6226\u7565\u7684\u306a\u610f\u5473\u5408\u3044\u304c\u5f37\u304f\u306a\u3063\u3066\u3044\u307e\u3059\u3002<\/p>\n\n\n\n<p>\u3053\u306e\u5909\u5316\u306b\u4f34\u3044\u3001<strong><span class=\"swl-marker 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class=\"has-small-font-size\">COBOL\u304c\u7d42\u308f\u308d\u3046\u3068\u3059\u308b\u6642\u4ee3\u306b\u30d7\u30ed\u30b0\u30e9\u30de\u306e\u30ad\u30e3\u30ea\u30a2\u3092\u30b9\u30bf\u30fc\u30c8\u3057\u3001\u4e3b\u306bJava\u30a8\u30f3\u30b8\u30cb\u30a2\u3068\u3057\u3066\u7d4c\u9a13\u3092\u7a4d\u307f\u307e\u3057\u305f\u3002\u30d5\u30ea\u30fc\u30e9\u30f3\u30b9\u30a8\u30f3\u30b8\u30cb\u30a2\u3068\u3057\u3066\u6d3b\u52d5\u3057\u3066\u3044\u305f\u3068\u304d\u3001\u30ea\u30fc\u30de\u30f3\u30b7\u30e7\u30c3\u30af\u304c\u8d77\u3053\u3063\u305f\u3053\u3068\u3092\u304d\u3063\u304b\u3051\u306b\u5bb6\u5ead\u306b\u5165\u308a\u307e\u3057\u305f\u3002\u51fa\u7523\u3092\u7d4c\u3066\u5728\u5b85\u3067\u3067\u304d\u308b\u4ed5\u4e8b\u3068\u3057\u3066\u3001\u30e9\u30a4\u30bf\u30fc\u306b\u3002IT\u30a8\u30f3\u30b8\u30cb\u30a2\u7d4c\u9a13\u306e\u3042\u308b\u30e9\u30a4\u30bf\u30fc\u3068\u3057\u3066\u3001IT\u696d\u754c\u306e\u3042\u308c\u3053\u308c\u3092\u7686\u3055\u307e\u306b\u308f\u304b\u308a\u3084\u3059\u304f\u304a\u4f1d\u3048\u3057\u3066\u3044\u304d\u307e\u3059\u3002<\/p>\n<\/div><\/div>\n","protected":false},"excerpt":{"rendered":"<p>\u30b5\u30fc\u30d3\u30b9\u3092\u58f2\u308b\u3060\u3051\u3067\u306f\u3001\u9867\u5ba2\u306b\u9078\u3070\u308c\u7d9a\u3051\u308b\u3053\u3068\u306f\u3067\u304d\u307e\u305b\u3093\u3002\u5951\u7d04\u5f8c\u3082\u300c\u6210\u679c\u306b\u3064\u306a\u304c\u3063\u3066\u3044\u308b\u304b\u300d\u3092\u898b\u5c4a\u3051\u308b\u5b58\u5728\u3068\u3057\u3066\u3001\u30ab\u30b9\u30bf\u30de\u30fc\u30b5\u30af\u30bb\u30b9\u306e\u30cb\u30fc\u30ba\u304c\u9ad8\u307e\u3063\u3066\u3044\u307e\u3059\u3002\u30d7\u30ed\u30c0\u30af\u30c8\u306e\u6d3b\u7528\u652f\u63f4\u3092\u901a\u3058\u3066\u3001\u9867\u5ba2\u3068\u306e\u4fe1\u983c\u3092\u7bc9\u304f\u4ed5\u4e8b\u3067\u3059\u3002  [&hellip;]<\/p>\n","protected":false},"author":7,"featured_media":3413,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"swell_btn_cv_data":"","footnotes":""},"categories":[10],"tags":[111],"class_list":["post-3409","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-trend","tag-111"],"_links":{"self":[{"href":"https:\/\/se-navi.jp\/media\/wp-json\/wp\/v2\/posts\/3409","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/se-navi.jp\/media\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/se-navi.jp\/media\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/se-navi.jp\/media\/wp-json\/wp\/v2\/users\/7"}],"replies":[{"embeddable":true,"href":"https:\/\/se-navi.jp\/media\/wp-json\/wp\/v2\/comments?post=3409"}],"version-history":[{"count":21,"href":"https:\/\/se-navi.jp\/media\/wp-json\/wp\/v2\/posts\/3409\/revisions"}],"predecessor-version":[{"id":7306,"href":"https:\/\/se-navi.jp\/media\/wp-json\/wp\/v2\/posts\/3409\/revisions\/7306"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/se-navi.jp\/media\/wp-json\/wp\/v2\/media\/3413"}],"wp:attachment":[{"href":"https:\/\/se-navi.jp\/media\/wp-json\/wp\/v2\/media?parent=3409"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/se-navi.jp\/media\/wp-json\/wp\/v2\/categories?post=3409"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/se-navi.jp\/media\/wp-json\/wp\/v2\/tags?post=3409"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}